Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
A mountain biker perspective.
on August 1, 2024
Posted by: BikeGuy
[This review was collected as part of a promotion.] I have used every major Galaxy Watch since 2018, mostly to get work notifications and to track MTB rides. I ride in the desert where rocks and hills get in the way of GPS signals. My Watch 6 Classic struggled to accurately track where I was. I was interested in the dual band GPS, so I upgraded. This watch accurately tracks my rides, without gaps. I am happy with the performance and battery life. I have Strava mapped to the home button, and it works really well. I just need to get a compatible power meter.
As for "Galaxy AI", I like the energy score thing. It is easy to understand, and kind of fun. I use the other parts of Samsung health more, but I'll keep using this.
This watch is expensive, and not for everybody. But if you are a mountain biker, it's the best Galaxy Watch ever made for it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 ultra!
on August 1, 2024
Posted by: Jas98x0x0
[This review was collected as part of a promotion.] I love how big the phone is! I like how you can change themes and font styles! The S pen comes in handy so much!!! I just love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is so great
on August 1, 2024
Posted by: Jas98xoxo
[This review was collected as part of a promotion.] This product I just got is super nice! I like how it looks and feels! Comes in handy when your phone isn't near by making it easier to answer a phone call or text someone back! The new things that come with it like the middle action button makes it super easy to access it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Xtra large
on August 1, 2024
Posted by: 2Be4us2c
[This review was collected as part of a promotion.] Honestly, I love the watch, however it's too big if you have a small wrist. I know big face watches are in but it's extra large. I wish they would have made to different sizes like a 44 and 47mm.
Value
3
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for reaching out to us. We love to hear from our valued customers. We've noticed that you're contacting us about your experience with the new Watch Ultra. The Watch Ultra is designed to withstand tough workouts and is built for high performance in various environments, from frozen mountain peaks to dusty deserts. We understand that you are dissatisfied with the size of the band that comes with the watch upon purchase. Please be aware that we offer other band options that may better fit your size and style preferences. If you have any further concerns or inquiries, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A must get!!
on August 1, 2024
Posted by: Mean51
[This review was collected as part of a promotion.] So far everything about this watch is awesome!! The battery life the screen size the ease in which to navigate. Overall this is a really awesome watch. I'm getting to know the AI features but so far so good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Heart design. A lot of useful feachers
on August 1, 2024
Posted by: KoRzhischE
[This review was collected as part of a promotion.] Galaxy ai help monitoring my daily routin and tracking health status
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Doesn't work with tattoos
on August 1, 2024
Posted by: Anonymous
from Florida
Expertise:Intermediate
I received my Galaxy 7 ultra watch and was very excited. It's a beuatiful watch and I did have problems with it when I used some of it's features. I have several tattoos on my arms and the heart rate monitor won't work it always tells me to scoot the watch down. No matter how many times I do this it won't work. When I go to use the tutorial for the gestures it keeps telling me to put watch on when I clearly have it on. I really hope yall can fix this and I didn't waste money on this expensive watch and not be able to use all the features. I put the watch on my wife who has no tattoos on her arm and the watch worked fine.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 1, 2024
Thank you for sharing your experience with us, Daniel. Your feedback is always needed as we continue to make improvements to our products and services. We see that you are reaching out regarding your new Samsung Galaxy Ultra. Our watches are for everyone! We understand that you are having some concerns over whether your tattoos are interfering with your watch sensor. Samsung offers a 12-month limited warranty for manufacturer defects. If the watch is too loose, or the sensor is dirty, it may have difficulty tracking your steps and heart rate. We recommend that you clean the watch and make sure it's properly fitted to get the best results. If this persists, please reach out to us at Samsung Support so that we can look into a resolution for this. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the new watch 7 ultra
on August 1, 2024
Posted by: Scubasteve
[This review was collected as part of a promotion.] Great design, fits nice on the wrist and great features. Love the google assistant and AI interaction with my S24 ultra
Value
5
Written by a customer while visiting Samsung US