Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Best everyday watch ever!!!!
on August 3, 2024
Posted by: Luigi85
[This review was collected as part of a promotion.] Love the the size and fitness capabilities of this watch. Everything from the design to key functionality is on point. Samsung never disappoints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The fresh design
on August 2, 2024
Posted by: Crewml
[This review was collected as part of a promotion.] I like the design of the watch ultra. I wish it just either square or round with rotating bezel. I like bigger and heavier feels.larger screen.the ultra do feels nice on the wrist. Gestures feature sometime work need more work. I like more function for the watch. The action button should have some function and not just push. I wish baction can be rotating fuction.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Step Above
on August 2, 2024
Posted by: Tryven
[This review was collected as part of a promotion.] I've had previous generations of Samsung watches over the past 3 years, mainly for health tracking and accessible notification access. The one thing that always made my experiences lackluster was the fact that unless I turned off all continuous monitoring and other settings, the battery would barely last from morning to night. At that rate, it was just a glorified bracelet I'd charge about 2-3 times a day.
Although I was still really teetering on the fence about getting the Galaxy Watch Ultra due to its size (I have small wrists and normally wear a 40mm watch), the prospect of upgraded sensors and the battery made me take the leap. I'm in love. A full battery lasts me three days with every setting stock besides data, which I can turn on if my phone is not with me. The readings I get on my Health app are a lot more on point to what I am doing, as well as the additional new sensors for AGE and sleep apnea that give me more of an insight to my health.
The watch is designed well to compensate the bulk, being lighter than what you would believe its size would entail, as well as the additional programmable button and gestures. Even the watch flows seemlessly when using it, rather than a jittery, buggy mess.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Missing one thing.
on August 2, 2024
Posted by: Serg85
[This review was collected as part of a promotion.] I upgraded from the watch 6 classic. I am currently using the trail band with the Ultra watch. It feels softer on the wrist. The battery life of the watch last a good 48hrs before it needs to be recharged. Apps and function are pretty much the same as the watch 6 classic. The one thing I wished they kept was the moving bezel. Changing the watch bands are really easy.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung galaxy Watch7
on August 2, 2024
Posted by: Dreman2345
from Chicago
Expertise:Intermediate
Most definitely a good upgrade battery life last 2 days
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Cool watch
on August 2, 2024
Posted by: ScubaSteve420
[This review was collected as part of a promotion.] The watch has been an upgrade it feels great on my wrist. I'm trying to see what Galaxy AI features can utilized on this device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Watch is good, but not great.
on August 2, 2024
Posted by: Vorador
Expertise:Expert
I decided to upgrade my Galaxy Watch 5 Pro to the Galaxy Watch Ultra. Spec wise the Galaxy Watch Ultra is a huge upgrade. Its a lot snappier, and the display looks better. I still prefer the simpler look of the Galaxy Watch 5 Pro. My biggest disappointment is the trail band. I had the Samsung nylon band for my Galaxy Watch 5 Pro, and it was great. I was hoping the trail band would be similar, but unfortunately it isn't. The material is a lot rougher, and the ridges leave marks on your wrist. I hope at some point Samsung decides to make a simple nylon band for the Galaxy Watch Ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 23, 2024
We appreciate you taking the time to reach out to us, Vorador. We aim to provide our customers with the best products and services possible. We noticed that you contacted us to share your thoughts on the Galaxy Watch Ultra. We're glad to hear that the Watch Ultra has been a huge upgrade for you, although you prefer the simple look of the Watch5 Pro. It features a durable titanium design for use in various conditions. Enhanced by Galaxy AI, it gives better performance with an Energy Score and improved Heart Rate Tracking. We offer a range of bands that may interest you. The Marine band is designed to dry quickly after being submerged in water and comes with a titanium lock. It's available in dark gray, green, orange, and white. The Trail band features a latch and hook buckle structure, made from flexible and lightweight material, and is available in orange, dark gray, and white sand. Lastly, the Peakform band is suitable for all workouts, made from tightly woven and durable fabric with an inner ripple design, and features a wide, titanium buckle. It is available in orange, dark gray, and white sand. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
A nice start to an exclusive watch.
on August 2, 2024
Posted by: Dezsu3254
[This review was collected as part of a promotion.] The new Galaxy Watch Ultra is incredibly powerful and useful for people who cares about their health. Now with Galaxy AI, its way more precise at learning about your body and telling you how you can improve each day. Its durability and adaptability makes it a great purchase for everyone. I highly recommend it.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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