Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Luis Arias
from ILLINOIS
Expertise:Expert
Verified Purchase:Yes
Excellent watch I love it, but the only little thing is the battery not even supported two days.
I would recommend this to a friend!
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast and clear on calls
on August 4, 2024
Posted by: epg007
[This review was collected as part of a promotion.] Calls on watch are crystal clear.
Watch is faster
Like also that it updated your heart beat offten.Also when returning a text have a choice of sending by swiping up and have several options. Battery life is great. Has sleep mode that monitors your sleep if you wear the watch to bed .
Watch is faster
Like also that it updated your heart beat offten.Also when returning a text have a choice of sending by swiping up and have several options. Battery life is great. Has sleep mode that monitors your sleep if you wear the watch to bed .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm impressed.
on August 4, 2024
Posted by: Nulights
from Houston
Expertise:Intermediate
Excellent quality in design and elegant
It really is a wonder.
It really is a wonder.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade!
on August 4, 2024
Posted by: lB2Yl
from Chicago Illinois
Expertise:Beginner
Coming from galaxy watch 4 classic, I took advantage of the trade in deal . Great upgrade from the watch 4. The battery is ok, everything is on except the AOD and it last me 2.5 days before charging. I use mostly for exercise like, treadmill 1hr., 6miles run and 20miles biking with precise gps on. And the extra health monitoring in the s health app is great. Overall it's a great upgrade from my watch 4 classic.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Upgrade!
on August 4, 2024
Posted by: RobertBlue
[This review was collected as part of a promotion.] I absolutely love this watch! Coming from a Pro 5 I must say this is a step up and totally worth it. The Galaxy AI uses the input from sensors when you workout and gives you daily and real time health benefits. I workout a lot so this is perfect for me maintaining an accurate score of my health as well as coaching!
The addition of the ultra button makes everything much more convenient and as well as the squircle design gives it a one of a kind look making you stand out and becomes a conversation piece.
It's much faster and smoother than my Pro 5 with the hardware upgrade and the Trail band that comes with it is extremely comfortable. The new sleep score is great with reading all biometrics for coaching and gives you more accurate insight into your sleeping habits.
I almost want to buy a 2nd one just to have it because it's so good. I bought the silver but wish I had bought the white!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever
on August 4, 2024
Posted by: Hoover
[This review was collected as part of a promotion.] This warch so far is the best samsung watch yet, I came from watch 5 pro which was a good watch but it was laggy, ultra is very speedy, its top quality watch
Value
5
Written by a customer while visiting Samsung US
Posted by: Tristan
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Very classy ... very visible screen ... has alot features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Mario Lotfe
from Atlanta
Expertise:Intermediate
Verified Purchase:Yes
Battery life is very lacking. Charging time as well. Not really new features compared to my galaxy 5 pro. That sleep apnea feature that they showcased so much? Wasn't able to make it work at least once, always asking for me tu put the watch up my wrist which is incredibly uncomfortable but I did it anyways and the thing still didn't work, had to turn the feaoff since it was only draining Battery. The same with AOD, had to turn it off because the battery would be drained in 12 hours. The design is not that good once you see it live and the options for bands are not really good.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, August 10, 2024
Thanks for sharing your insights, Mario. We appreciate your candidness as we continue to provide improvements to our products and services. We noticed that you are reaching out to let us know about your Watch Ultra. The Galaxy Watch Ultra includes many new exercise features to help you launch, track, and monitor your workouts your way. Additionally, the watch’s battery life can be extended while you’re working out with exercise power saving mode, which provides up to 48 hours of additional battery. If you are still experiencing these challenges on your device, we recommend checking if your watch is up to date with the latest software. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. If you require any further assistance, please let us know at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US