Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Jesee
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Beautiful smartwatch with all i need and even more, so easy to use and intuitive, love it !
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but battery life for me not great so far
on August 6, 2024
Posted by: Whin77
from Washington
Expertise:Expert
Verified Purchase:Yes
Great looking watch and us fast and smooth. Battery life not as good for me as it claims. I'm getting only about a day of battery life so I've turned off AOD and see how that goes.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Junlin
from MI
Expertise:Expert
Verified Purchase:Yes
The sapphire screen scratch for no reason. The battery never can be used the time you publiczed in debut.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
We appreciate your candid feedback, Junlin. Your feedback is key as we continue to make improvements. We noticed you were reaching out to share your experience with the new Watch Ultra. Samsung offers a 12-month limited warranty for manufacturer defects that covers the cost of parts and labor through Samsung Care. We also offer additional coverage for eligible devices through Samsung Care+. If you are experiencing shorter battery life on your watch, check out the link attached to troubleshoot this. If this persists, please reach out to us at Samsung Support so that we can look into a resolution for you. -Kelvin
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Matt
from NJ
Expertise:Intermediate
Verified Purchase:Yes
great colorful screen and an excellent battery life .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Posted by: Hugo P
from Nebraska
Expertise:Intermediate
Verified Purchase:Yes
I don't feel the difference with the previous ones but the watch is very good
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Krcv1979
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Battery only last one day. Messing the rotating, basil. Need to include a temperature sensor.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, August 6, 2024
Thank you for contacting us! Your feedback is valuable to us as we strive for improvements. We've noticed that you're reaching out regarding your experience with the new Watch Ultra. The Watch Ultra is specifically engineered to remain perfectly synchronized with your phone. Utilize Suggested Replies with Galaxy AI to effortlessly stay connected with quick text-reply suggestions tailored to the context of your conversation. If you're experiencing shortened battery life on your watch, please check out the following link that shows you how to perform a diagnostic on your watch and provides other options to help optimize your battery life. If this persists, please reach out to us at Samsung Support for further assistance. -Kelvin
smsng.us/Samsung-Support
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch!
on August 6, 2024
Posted by: GalaxyDave
[This review was collected as part of a promotion.] Just upgraded from Galaxy Watch 6 classic. The new watch is great with all the new features including the Galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Posted by: Winston w
from Branson Mo
Expertise:Expert
Verified Purchase:Yes
Great, snappy response, long battery life. Enjoy everything about it
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US