Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Galaxy approach
on August 8, 2024
Posted by: Kally
from IN
Expertise:Intermediate
Verified Purchase:Yes
Gorgeous watch that compliment my attires. With standout design and a band that reflect its galaxy appearance.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smart watch I've ever used!
on August 7, 2024
Posted by: SamsungFanNumber10
[This review was collected as part of a promotion.] I upgraded to the Galaxy Watch Ultra after using the Galaxy Watch 5 Pro for 2 years. I really liked the new health features and the way it looked. The Samsung Galaxy Watch Ultra is both stylish and functional. It’s also incredibly durable, perfect for outdoor activities, and the performance is super fast, I love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good Watch that Drains Quickly
on August 7, 2024
Posted by: Huskeylover2010
from Watkinsville, GA
Verified Purchase:Yes
Very good watch. Like that it binds well with my Samsung phone. Only drawback is very short battery charge. My battery drains quickly and find myself constantly charging the watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Loving my new Ultra watch
on August 7, 2024
Posted by: LMart70
[This review was collected as part of a promotion.] So I got my new Samsung Ultra Watch 7 a few days ago and I really like the design, the fit and finish, and the extensive features. I took advantage of of the generous trade-in offered by Samsung and got a great price on my new Ultra. I was sad to part ways with my watch 5 pro, but the look of the new Ultra was just too appealing.
I regularly use it to track my exercises (weights & mountain biking, along with the occasional hike), and the heart rate monitor helps me track when I'm in my desired zones for the intensity of my exercises. I'm planning to hike with it in some new areas and look forward to checking out the trackback feature.
The new energy score is pretty sweet for a quick overall readiness indicator. It takes into account your sleep from the night before, your exercise intensity, and a number of other factors to help guide your planned activities for the day.
Overall, I am very satisfied with my purchase and look forward to using all the cool new features as well as the tried and true features I was already used to from my watch 5 pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra watch
on August 7, 2024
Posted by: Dubzo5
[This review was collected as part of a promotion.] Love the watch ultra!Ai feature is amazing.Not as heavy as I thought it would be. Nice design with a comfy fit. Runs smooth so far and the battery last a few days with my normal activities.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A watch that is durable. And lasts for 2 days!
on August 7, 2024
Posted by: MICAHTHEBEE
[This review was collected as part of a promotion.] I love my new Ultra watch ! I am so happy with the battery life of this watch over my last device. It lasts all day and all night tracking my sleep and I'll still have 40 percent left! And texting on This watch is a dream with the new galaxy Ai . The suggested words ad sentence building is great ! I love how well it tracks my energy and suggests what I need to do to be more well rested. Get this watch if you care about your health or productivity.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Minimal improvement for Maximum price
on August 7, 2024
Posted by: Benjamin
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I have a Galaxy Watch 5 PRO, and was going to trade in for the credit towards the Ultra. Within a day, I couldn't see any tech advancement albeit maybe them adding this/that which doesn't contribute to higher effort or output on my part.
The changes that meant anything to me were just the esthetics at this point, and I couldn't justify paying that much for an alternate look over the already fine looking Watch 5 PRO (inside a caseology case).
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 7, 2024
Thank you for your valuable feedback, Benjamin. We greatly appreciate our customer's insights as they are crucial for making improvements. It is clear that you are inquiring about the Watch Ultra. The Watch Ultra sets new standards in wearable technology with its optimal allocation of Green, Red, and Infrared LEDs. This allocation enhances accuracy and enables exceptional performance across a wide range of health metrics. As a result, the new BioActive Sensor can more accurately measure health metrics such as heart rate, sleep quality, blood oxygen levels, and stress levels. Even the measurement of heart rate during intensive workouts is 30% more accurate compared to its predecessor. If you have any questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Bulky idea
on August 7, 2024
Posted by: TuliS1
[This review was collected as part of a promotion.] As this was advertised with galaxy ai i expected more from such an expensive watch
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 8, 2024
Thank you for sharing your honest feedback. We always aim to provide our customers with the best service and products possible. We noticed that you reached out to inform us about your experience with the new Watch Ultra. The all-new BioActive Sensor on the Watch Ultra is crucial for delivering improved preventative health features on the next Galaxy Watch. It includes design enhancements that allow for even more accurate health insights. Samsung engineers focused on three upgrades to the new sensor: improving the performance of light-receiving photodiodes, adding more colors of light-emitting diodes (LEDs), and optimally arranging them across the sensor. If you have any concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
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