Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Great item
on August 12, 2024
Posted by: Tigran
[This review was collected as part of a promotion.] My favorite watch i just use and use it very helpful feauters
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost perfect
on August 11, 2024
Posted by: Thebeatlesjg
from Palm springs, CA
Expertise:Expert
I have had many different generations of samsung smartwatches since the first samsung smartwatch. I usually will skip a gen or two in-between to ensure there's a significant upgrade worthy of spending the extra money. My past two watches by samsung was the galaxy watch 3 titanium and the watch 5 pro. The software os and how it responds on the watch ultra is night and day different compared to the previous generation watches. It finally works effortlessly when scrolling through settings or opening apps, there's no longer a lagg or hesitation. It feels more like a finalized product for the software vs the previous models which had much room for improvement. It's nice to see that Samsung didn't just focus on a redesign and actually put the effort in enhancing the user experience. The design from the pictures and video reviews, it made me skeptical of buying it. But in person and with the help of a few accessories, the watch is actually really nice and feels more like a premium watch rather than a toy like the watch 5 pro felt like. My only complaint really is that they didn't fully wrap the watch housing in the glossy titanium dark gray, the dull, non shiny dark gray along the edges, feels more like plastic than metal and makes it feel cheap at first. I would have preferred if they made that part optional, so you could choose to have a full titanium watch or have one thats part dull plastic look like this one has. That was one of my favorite parts of the watch 3 titanium, is the whole watch was titanium so it made it feel like a very expensive watch. Opposed to this watch. Which feels more like a watch to wear while working out, and not something you would wear when going out to a nice dinner or the clubs. The battery life is really good when running in battery saving mode, you can even configure to keep the health tracking/fitness sensors active or have them off during the battery saving mode. I wear the watch all day and when I'm sleeping, I just top the battery off with a small charge when showering and getting ready for the day in the am, and it charges fast so it's always full everytime I start my day. I would recommend seeing the watch in person, because the colors are slightly different in the photos than in real life. I think they've definitely improved the watch significantly, I just wish they had kept the rotating bezel, this watch has a bezel look alike but it's not functional. If you are thinking about upgrading your watch or switching over from a different watch brand, I would highly recommend it. And there are many ways you can personalize the watch like I did with 3rd party or even samsung accessories.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Watch is great!!!
on August 11, 2024
Posted by: Warbucks
[This review was collected as part of a promotion.] This watch is built like a tank and looks even better than it feels. The battery life is insane – I can go days without charging. As an outdoor enthusiast, I rely on accurate GPS and detailed health tracking, and this watch delivers on both fronts.
But what really sets it apart is the Galaxy AI. It's like having a personal health coach on your wrist! The insights it provides are incredibly helpful. I've noticed improvements in my workouts and overall well-being since using it. If you're looking for a smartwatch that can keep up with your active lifestyle and offer intelligent support, this is it.
Value
5
Written by a customer while visiting Samsung US
Posted by: Matt B
Verified Purchase:Yes
Have really enjoyed this watch. It is snappier than previous versions and battery life has been as expected (3ish days). I've also found it more comfortable to sleep with compared to older versions which is good to utilize the sleep tracking. Included bands are also very sturdy and comfortable. Overall would definitely recommend
Written by a customer while visiting Samsung US
Customer Rating
5
Making moves
on August 11, 2024
Posted by: Zaniluck
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐
The Galaxy Watch Ultra is like having a personal assistant strapped to your wrist, except it doesn't need coffee breaks! The AI features are nothing short of magic. It tracks my fitness so accurately that I’m starting to suspect it has a secret deal with my gym. From measuring my heart rate during a jog to reminding me to hydrate, it’s like having a cheerleader who’s also a health expert.
Pairing it with my other Samsung devices is smoother than a fresh jar of peanut butter. Everything syncs seamlessly, and I feel like I'm living in a sci-fi movie where technology actually works as advertised. It’s not just a watch; it’s my fitness guru, my tech buddy, and occasionally, my therapist when I’m trying to figure out why I keep forgetting to drink water.
In short, the Galaxy Watch Ultra is the best thing to happen to wrist technology since, well, ever. If you’re looking for a smart watch that’s smarter than your average bear, this is it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A true Ultra
on August 11, 2024
Posted by: TheOnly0
[This review was collected as part of a promotion.] This is my second galaxy watch, it is durable, water resistant, and very convenient like a mini phone, especially with Galaxy AI auto response. The only complain I have is that mine doesn't have as good of the battery as I expected.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Weak Battery
on August 10, 2024
Posted by: Disappointingbattery
[This review was collected as part of a promotion.] I have used just about all the watches produced by Samsung since the GearS2. I have loved every new iteration of the line. In the past few years, however, Samsung has been disappointing me. It seems that the new model always may have a better sensor, OS version, or faster processor, but it's always at the expense of another feature. The Galaxy Wath Ultra may have updated features and hardware, but its battery takes a big toll. I feel like Samsung hypes all the improved health features, which are really good but if I want to fully take advantage of these my watch can barely make it through the day. It doesn't make sense to me that in order to record my sleep I have to let my watch sit on the charger for 30 to 60 min every night and or furthermore have to wake up 30 to 60 minutes earlier than usual to put the watch on a charger. To me it left me wanting more... with all this however I still prefer this line of watches over any other.
Value
3
Response from Samsung USBy R&R Team, August 26, 2024
We thank you for getting in touch with us! Thank you for sharing your experience with the Galaxy Watch Ultra. The Watch Ultra allows you to get personalized daily wellness tips with Galaxy AI, based on insights collected by your Watch and analyzed on your phone. We're hate to hear that your watch's battery life isn’t meeting your expectations. If you’re still experiencing a shortened battery life, we recommend checking out some troubleshooting steps on the attached link. These steps include optimizing battery settings and ensuring your watch is running the latest software updates. From your phone, open the Galaxy Wearable app. Depending on your watch, you will either tap Watch settings or tap SETTINGS tab. Then, tap About watch, and then tap Update watch software. Or, tap About Gear, and then tap Update Gear software. They should help extend your battery life, allowing you to enjoy all the features without the constant need to charge. If this persists, please contact us at Samsung Support. - Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Aire
from Dallas, tx
Expertise:Intermediate
Verified Purchase:Yes
No issues with the look of watch, it is premium looking and feeling. No issues with learning how the watch works coming from the classic 4. The battery life is about 2 and a half days based on my use. Thisbis why I rated it a 4 as well as no blood pressure monitoring.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US