Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: garridodp
from San Diego, CA
Expertise:Intermediate
Verified Purchase:Yes
I am still learning about my new watch, but so far I have not been disappointed. Large, bright display. Battery life is so much more better than previous models. Watch faces are in abundance, with so many to choose from. Best upgrade I ever did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Comfort and functionality
on June 18, 2025
Posted by: KGB808
[This review was collected as part of a promotion.] A watch with personality! With Galaxy AI!
Long lasting battery life with quick charging time, you'll always have the best watch on your wrist all the time. It's like having a tiny phone on your wrist anywhere you go.
Long lasting battery life with quick charging time, you'll always have the best watch on your wrist all the time. It's like having a tiny phone on your wrist anywhere you go.
Value
5
Response from Samsung USBy R&R Team, June 19, 2025
Howdy KGB808,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how much you've been enjoying the unsurpassed functionality and performance offered by your Galaxy Watch Ultra. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers. We're delighted to hear how much you've been enjoying the unsurpassed functionality and performance offered by your Galaxy Watch Ultra. If you would like to share additional feedback with us or if you would like any further assistance, please do not hesitate to reach out to Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
A great combo
on June 18, 2025
Posted by: Netzoo
[This review was collected as part of a promotion.] It has been great experience for me si ce I have been using other brands of smart watches, but not from Samsung.
This is like a great user experience pack with desirable features that assist me to keep healthy and keep tracking my vitals .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pair to my S24 Ultra
on June 18, 2025
Posted by: Iam1Spd
[This review was collected as part of a promotion.] I bought this watch because I wanted something that worked flawlessly with my Phone so I got the Galaxy Watch Ultra as a pre order and gave in my Galaxy Watch Classic (4th gen) and I'm not mad about it.
Samsung gave me a good deal on the used watch as credit for the new one which was nice. The battery lasts longer, the speaker is louder, the microphone seems to be better (people can't tell when I switch to my watch).
And because I have the 4G watch I can easily get my phone calls, texts and even play my Spotify while my phone is at home.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This ultra Watch is great, I like the features!
on June 18, 2025
Posted by: Ivonne
[This review was collected as part of a promotion.] I love this Ultra watch features! Very fancy and stylish
Value
4
Response from Samsung USBy R&R Team, June 18, 2025
Aloha Ivonne,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. It's wonderful to hear that you've been enjoying the awesome features offered by your Galaxy Watch Ultra. We'd love to hear more, if you would like to share additional feedback with us regarding your purchase. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. It's wonderful to hear that you've been enjoying the awesome features offered by your Galaxy Watch Ultra. We'd love to hear more, if you would like to share additional feedback with us regarding your purchase. Feel free to contact Samsung Support if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
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Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on June 18, 2025
Posted by: Sirdpkeller
[This review was collected as part of a promotion.] This is the best smartwatch I've ever owned. I got my Galaxy watch ultra about 3 months ago, as my doctor suggested it. I have AFib and tachycardia and I can set alarms on the watch to measure my heart rate to let me know when it's higher than it should be or lower than it should be, it takes accurate afib readings or EKG readings and lets me know how I'm doing. Plus the watch looks great the battery life is good it lasts me about 2 days of constant use before I need to charge. I love that it keeps track of my walking tells me the moon phase and I can pay for things with it. The first watch that I've been able to wear 24/7. I would recommend this watch to anyone who wants a smartwatch. There's so many things that it does that I don't even use that I can imagine somebody who is more tech savvy than me would use. Mostly I don't get the full use of it because I'm disabled, but it does so many things that I just really love.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor quality
on June 18, 2025
Posted by: WorkNeeded
[This review was collected as part of a promotion.] This Watch is too bulky, too heavy, uncomfortable wristband and the battery dies in 12-15 hours of use adter a full charge. Definitely a waste of money and not worth what Samsung charges.
Value
2
Response from Samsung USBy R&R Team, June 18, 2025
Howdy WorkNeeded,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 47mm Galaxy Watch Ultra is too large for your wrists, please take a look at the Galaxy Watch7. This device is offered in two sizes, 40mm and 44mm. You will have a 425mAh/300mAh battery, depending on what size you choose compared to the 590mAh battery that is offered with the Galaxy Watch Ultra. Also, the water and dust resistance are slightly different between the Watch Ultra and the Watch7. The Watch7 offers a 5 ATM+IP68, MIL-STD-810H rating while the Watch Ultra offers a 10 ATM+IP68, MIL-STD-810H rating. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resources shared, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If the 47mm Galaxy Watch Ultra is too large for your wrists, please take a look at the Galaxy Watch7. This device is offered in two sizes, 40mm and 44mm. You will have a 425mAh/300mAh battery, depending on what size you choose compared to the 590mAh battery that is offered with the Galaxy Watch Ultra. Also, the water and dust resistance are slightly different between the Watch Ultra and the Watch7. The Watch7 offers a 5 ATM+IP68, MIL-STD-810H rating while the Watch Ultra offers a 10 ATM+IP68, MIL-STD-810H rating. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. If you would like any further assistance after reviewing the resources shared, let us know by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!!!
on June 17, 2025
Posted by: MrCarterUltraWatch
[This review was collected as part of a promotion.] Love this new watch but definitely better than the five or something
Value
5
Written by a customer while visiting Samsung US