Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Great product with great features
on August 12, 2024
Posted by: Pedflo
[This review was collected as part of a promotion.] "Galaxy AI"
Overall my experience has been great,the battery life has been beyond great and all the features have made my experience great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is very durable!
on August 12, 2024
Posted by: LordAizen
[This review was collected as part of a promotion.] My Galaxy Ultra which I had on dropped 2 stories when carrying a piece of furniture. Just know the screen was cracked. But it ended up being just fine. And with the built in Galaxy AI in conjunction with my Galaxy S 24 Ultra making google searching a snap.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Rugged and classic look
on August 12, 2024
Posted by: AaliAA
[This review was collected as part of a promotion.] The Samsung Galaxy Watch 7 Ultra offers a durable design, advanced health tracking features like ECG and blood pressure monitoring, and a vibrant AMOLED display. It's powered by Wear OS for smooth performance and app support. Battery life is decent but could be better. It's a great choice for fitness enthusiasts, though it comes at a premium price.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
An excellent addition to the Samsung ecosystem!
on August 12, 2024
Posted by: GMoney
[This review was collected as part of a promotion.] I upgraded from the Watch 5 and chose the Ultra because of my needs for long battery life and was NOT disappointed! The product looms amazing! It's durable, and runs smooth as butter. Even with the always on display on and having all the heart rate tracking etc on all the time.im easily getting a day and a half or more.of battery! If you don't have every feature on like I do I imagine your battery life will be even more remarkable. Furthermore, when it is low on charge, I can get it back up to full in 30 minutes or less!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Need repair
on August 12, 2024
Posted by: SINQ51
[This review was collected as part of a promotion.] Well, what can I say. Ultra stopped working, touch screen dead. Traveling to a Samsung service center tomorrow. Everyone i shown love the new watch. Hopefully I can get this repaired soon.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 19, 2024
We appreciate you taking the time to share your honest experience with us. Your feedback is valuable as we always strive to provide our customers with the best experience possible. We noticed that you are reviewing the Watch Ultra. The Galaxy Watch Ultra is specially designed to be super tough and resilient. It features a grade 4 titanium casing and has been tested to military standards, so it can keep up with you regardless of altitude, depth, or temperature. In comparison, the Galaxy Watch7 is designed to be tough for everyday use and has a strong Armour Aluminum frame that protects it against knocks and scratches. Again, your feedback is greatly appreciated and we hope that you were able to get your repair started. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support.
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome watch
on August 12, 2024
Posted by: Manofsteelsr73
[This review was collected as part of a promotion.] This galaxy ai is awesome helps me keep track of my work out ,swimming laps and much more it's worth every di.e I spent for it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Wear OS watch out there
on August 12, 2024
Posted by: adrianelchore
[This review was collected as part of a promotion.] The upgrade form the previous models is a huge leap. The new holistic health energy score y extremely helpful.
AI integration is a great update to make more sense of the huge amounts of data this watch pulls in.
The watch itself is rugged and made like a tank m it looks amazing.
My only observation would be I was expecting a longer battery life with the new processor, yet I'm still getting a very similar span as I previously did with the 5 Pro.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch is a beast
on August 12, 2024
Posted by: AJYMusic
[This review was collected as part of a promotion.] This watch is absolutely ultra! I use it in the most rugged places that I can do. I deal with tires all day in a warehouse and it does great, from tubing in a lake, to Everyday activities this watch is really good. I previously had the watch 5 and the watch 6 but I can definitely tell the difference between the ultra and those previous watches. I also have the s24 ultra and both of these devices work seamlessly with one another and Galaxy AI does a great job at helping with that.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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