Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Galaxy watch ultra
on August 12, 2024
Posted by: Sarge1776
[This review was collected as part of a promotion.] Samsung Galaxy Watch Ultra Review: Improved Accuracy and New Features
• The Samsung Galaxy Watch Ultra boasts improved accuracy, featuring a brighter display, enhanced optical heart rate sensor, and multiband GNSS.
• It introduces new software features such as Energy Score, cycling FTP prediction, triathlon mode, and sleep apnea detection.
• The watch offers solid battery life, lasting up to 3 days with regular use.
• While the touchscreen is responsive when dry, its also easy in wet conditions.
• Some features, like ECG and blood pressure monitoring, are quite informative
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Watch is fragile, rugged it is not
on August 12, 2024
Posted by: CreepyLivingShadow
Expertise:Intermediate
This is a good watch in a lot of ways, but that's not what this review is about - this is about how fragile this watch is. I've had it for less than a week, and it's taken more damage than my galaxy watch 4 classic did in 2 years.
I slipped on some grease at work and fell against a wall. When I looked down, the frame of the watch has been noticeably scratched up, including a scratch on the screen. This is supposed to be a rugged, hardy watch for all occasions, especially things like outings in extreme conditions. It will not survive harsh treatment. For the price of the watch, a big part of which is supposed to be for how hardy it supposedly is, this is not just disappointing but outrageous.
The only reason I don't rate it even lower is because at least the watch works well. But paying this price only for the first incident in less than a week to damage it is infuriating.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R Team, August 20, 2024
Thanks for the outreach. We appreciate you taking the time to share your experience with the Watch Ultra. We are glad to hear that you are pleased with the watch's functionality, but we acknowledge your worries about its durability. We understand that accidents can occur. Please remember that we provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. Kindly contact us at Samsung Support so that we can assess the situation and determine the necessary steps to address your concerns. We are eager to hear from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best watch ever!
on August 12, 2024
Posted by: LoveMyAISamsung
[This review was collected as part of a promotion.] The Samsung Ultra and Galaxy AI enable me to maintain constant connectivity, enhancing my productivity. The AI is particularly useful in assisting me with composing responses to work emails and text messages, identifying and correcting grammatical errors. Additionally, it offers suggestions for rephrasing sentences to improve their clarity and professionalism. Furthermore, the watch facilitates health monitoring and enables me to efficiently read and respond to messages. The combination of these devices empowers me to achieve exceptional productivity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice features, vulnerable finish
on August 12, 2024
Posted by: Jmellon
[This review was collected as part of a promotion.] I like the way it feels and what it does. The problem is I have had it less than a week and the metal part around d the watch face already has scratches. I am not rough or careless with it. I just easily scratches. Very disappointing for this price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Summer
on August 12, 2024
Posted by: GoodGuy60
[This review was collected as part of a promotion.] This watch is awesome, better yet ultra!! Has updated tech for lifestyle situations, love the water resistance and action button. The watch makes summer rock
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on August 12, 2024
Posted by: MSH2000
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy Watch Ultra for a few weeks now, and I'm seriously impressed. The first thing that caught my eye was the bright, clear display—it’s super easy to read, even when I'm out in the sun.
The design feels solid and premium, and you can tell it’s built to last. I’m not worried about it getting scratched or damaged, even during outdoor activities.
The battery life has been a pleasant surprise. I can go a few days without needing to charge it, and when I do, the wireless charging makes it easy.
The fitness tracking features are top-notch. I’ve been using the GPS for runs and hikes, and it’s very accurate. The heart rate monitor and ECG are great for keeping an eye on my health, and I love that I can track so much from my wrist.
One of the best parts is being able to leave my phone at home. With the LTE connection, I can still make calls, send texts, and stream music directly from the watch.It’s perfect for when I want to go for a run or just be hands-free.
Overall, the Galaxy Watch Ultra has exceeded my expectations. It’s stylish, durable, and packed with features that make it a great fit for my active lifestyle. I’m really happy with this purchase!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love Galaxy Watch Ultra
on August 12, 2024
Posted by: Samwearfan
[This review was collected as part of a promotion.] I use my watch for everything, from tracking my workouts to paying for my latte. I upgraded to the watch ultra from the previous generation model. The Galaxy AI features aren't supported on my watch yet but I am so excited for it as I'm learning about it on my Galaxy S22. The design of the watch is so refreshing moving from the frontier model. The accuracy of steps and heart rate are spot on. The hand gestures work very well. This is a great watch and I'm am happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing watch with fantastic features!
on August 12, 2024
Posted by: Moseslovessamsung
[This review was collected as part of a promotion.] Been wearing the new Galaxy Watch Ultra for the last 3 weeks, from the moment of unboxing, I was impressed with: design and style, multiple health features such as sleep tracking, heart rate variability and monitoring, apnea and snoring monitoring, automatic multiple work out detections, dual GPS bands, body composition tracking, all this and more made better by the use/application of AI. Not to mention the new design of the snap in Watch bands and beautiful colors adds style and elegance to the watch. So all in all a very impressive watch.
Value
4
Written by a customer while visiting Samsung US