Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
This watch is featured pack, the battery never die
on June 20, 2025
Posted by: Deenice
[This review was collected as part of a promotion.] I love the Ai the routine are seamless between watch and phon.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great for now
on June 20, 2025
Posted by: Anodyne88
Great watch, for now. As long as there is no paywall, the cost is worth it. Once a paywall is introduced, watch goes.
Features
5
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, June 23, 2025
Hi Anodyne88,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. It's great to hear that you've been enjoying your new Galaxy Watch Ultra so far. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We'd love to hear more from you! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. It's great to hear that you've been enjoying your new Galaxy Watch Ultra so far. Feel free to reach out to Samsung Support if you would like to share any other feedback with us or if you would like any further assistance. We'd love to hear more from you! Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: JDOUGLAS
Expertise:Intermediate
Verified Purchase:Yes
I stopped wearing this after about a week. It constantly bugs me and gives inconsistent O2 readings and pulse readings. It's a waste. I even caught it give me steps when I was just sitting up from a lying position on the couch.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 23, 2025
Hello JDOUGLAS,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand how frustrating it can be when your Galaxy Watch Ultra's oxygen saturation and pulse readings are inconsistent or inaccurate. Typically, a fit check will resolve what you've described. Please feel free to review the resources below to help resolve what you may be experiencing. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback while we remain committed to constant innovation. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We understand how frustrating it can be when your Galaxy Watch Ultra's oxygen saturation and pulse readings are inconsistent or inaccurate. Typically, a fit check will resolve what you've described. Please feel free to review the resources below to help resolve what you may be experiencing. Let us know if you would like any further assistance afterward by contacting Samsung Support at your earliest convenience. Thank you for being a treasured Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Properly wear and clean your Samsung smart watch
https://www.samsung.com/us/support/answer/ANS10003364/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the apps
on June 20, 2025
Posted by: Angelah53
[This review was collected as part of a promotion.] The AI on this watch is awesome and I love how it captors my steps and health
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great watch for people on the go
on June 19, 2025
Posted by: MobileWorm
[This review was collected as part of a promotion.] The Galaxy Watch Ultra looks sharp, especially the silver and white variant. The display is crisp and the battery lasts long enough for a full day of work and workouts.
Galaxy AI adds real value without getting in the way. I use it to set timers and alarms by voice, which Galaxy AI remembers and suggests automatically. It saves time and cuts distractions.
Galaxy AI adds real value without getting in the way. I use it to set timers and alarms by voice, which Galaxy AI remembers and suggests automatically. It saves time and cuts distractions.
Value
4
Written by a customer while visiting Samsung US
Posted by: Guam
from Guam
Expertise:Intermediate
Verified Purchase:Yes
My husband loves his Fathers Day gift. It works great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the ultimate smart watch.
on June 19, 2025
Posted by: 10780210
[This review was collected as part of a promotion.] Much bigger Battery
3000 Nits vs old 2000 Nits screen (better for outdoors use)
Better water proofing - 10 ATM vs 5 ATM
Better haptics
Additional action button
This watch has evrything, including WWW. On it, very loud
This watch has evrything, including WWW. On it, very loud
better speakers and 2 x mics
stronger strap connectors
emergency siren
FTP Heart Rate zones
apparently operates at wider range of altitudes
The 47mm screen size does feel a tad large on my wrist, and the watch is also quite thick, which makes it feel bulkier. It’s a bit less comfortable than the Watch Active2, but it didn’t take too long to get used to it. However, the large screen size has meant that I have on occasion used the watch to type out a reply to a text.
The use of Galaxy AI is nice to use while connect to a Samsung Galaxy S22 Ultra 5g.
The 47mm screen size does feel a tad large on my wrist, and the watch is also quite thick, which makes it feel bulkier. It’s a bit less comfortable than the Watch Active2, but it didn’t take too long to get used to it. However, the large screen size has meant that I have on occasion used the watch to type out a reply to a text.
The use of Galaxy AI is nice to use while connect to a Samsung Galaxy S22 Ultra 5g.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch no need 4 a phone with ear buds
on June 19, 2025
Posted by: krazynazy
[This review was collected as part of a promotion.] Day to day would be nice if had a camera for use with contacts and apps
Value
5
Written by a customer while visiting Samsung US