Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Galaxy Watch Ultra: Power, Style, and Adventure
on June 23, 2025
Posted by: Bin761
[This review was collected as part of a promotion.] The Galaxy Watch Ultra looks tough and feels premium — like it’s ready for anything.
Health and fitness tracking are super detailed, and the screen is stunningly bright.
Battery life holds up well, even with all the features packed in.
Health and fitness tracking are super detailed, and the screen is stunningly bright.
Battery life holds up well, even with all the features packed in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my watch
on June 23, 2025
Posted by: Korlurmis
[This review was collected as part of a promotion.] I love the sleeping tracker and workout. They link perfectly with my ear buds. Perfect watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome on the wrist
on June 23, 2025
Posted by: Jordan
[This review was collected as part of a promotion.] I love this watch from the great battery life all the to using galaxy Ai to do all sorts of stuff, it's amazing. I recommend it to all ky family and friends, and you never have to pay full price with samsungs awesome trade in programs.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on June 23, 2025
Posted by: Nickthaquick
[This review was collected as part of a promotion.] Streaming, gaming,school, exercise, health it's been the best watch i have ever owned.
Value
5
Written by a customer while visiting Samsung US
Posted by: Alan B
Verified Purchase:Yes
It works great and I use it every day. Trade-in was made super easy and went very well.
Written by a customer while visiting Samsung US
Customer Rating
5
Best Watch EVER
on June 22, 2025
Posted by: Dottie
[This review was collected as part of a promotion.] I use my watch for everything. It is so smart knows when I'm exercising and sleeping. Can't live without it. THE GALAXY AI helps with everyday tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my two watches I have.
on June 22, 2025
Posted by: eanitro86
[This review was collected as part of a promotion.] What they use the Galaxy AI you can optimize your daily activities easily with the Galaxy watch. I own two watches and they are very resourceful and great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing watch
on June 22, 2025
Posted by: SupermanSaldana
[This review was collected as part of a promotion.] I came from the a galaxy watch 4 classic. At first I was hesitant about the new form factor, but honestly it actually a lot more comfortable. Keeps track of all the same metrics and continues all the same great functionality when paired when a samsung phone. I could only give it 4 stars because although it handled scratches well it had a 2 foot fall from my lap onto the floor cracking the screen. Unfortunately even though I had the premium samsung membership I didn't get the free 2 years of samsung care+ so I'll have to ride this one out for a while before saving up again for another one. I would have expected it to be able to handle a 2 foot fall so im definitely disappointed.
Value
3
Response from Samsung USBy R&R Team, June 24, 2025
Howdy SupermanSaldana,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch Ultra has been designed with durability in mind. It features a titanium case, sapphire crystal glass, and a 10ATM water resistance rating which makes it a wonderful outdoor companion. It also boasts an IP68 rating for dust and water resistance. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. The Galaxy Watch Ultra has been designed with durability in mind. It features a titanium case, sapphire crystal glass, and a 10ATM water resistance rating which makes it a wonderful outdoor companion. It also boasts an IP68 rating for dust and water resistance. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US