Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Galaxy watch ultra is breathtaking!
on August 13, 2024
Posted by: Dbharmy
[This review was collected as part of a promotion.] This watch has been amazing thus far helping me keep my sleep on track and productivity at its peak! Galaxy Ai is here !!! Pairs amazing with my 24 ultra. Lightning 🌩 fast. I've been using it alongside my Samsung fitness app, I love the body temp monitoring, breaths per minute during sleep and sleep apnea detection! This watch could literally save lives !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worthless Watch
on August 13, 2024
Posted by: noname
I just bought this useless watch. I cannot get ANY faces on it. I obviously cannot get any time settings on it. It is going to be very difficult to return it to get a refund. The only feature that works is the siren.
Response from Samsung USBy R&R Team, August 14, 2024
Thank you for giving us your honest feedback! We love to hear from our valued customers and gain their insights. We see that you are reaching out concerning your Watch Ultra. The Galaxy Watch Ultra also offers extensive health and wellness features to keep you feeling your best and includes a new Quick button for launching your favorite exercises. We would love to gather more information about what you are experiencing. Please reach out to us at Samsung Support so that we can work together to get you back to using the awesome features this watch offers. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great look
on August 13, 2024
Posted by: Rick1990
[This review was collected as part of a promotion.] The ultra has a nice and durable feel to it. It also has alot of unique features, for example you can talk on your earbuds without the need of a phone on you. I also, love u how it looks more like a real watch and not a work out watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Unable to disable health goal notifications
on August 13, 2024
Posted by: Sean
from San Diego, CA
Expertise:Intermediate
Returning the watch because the Samsung Health app keeps sending notifications of goals that I did not set and I am unable to turn them off. Its extremely intrusive and annoying. The system literally measures my stress increase when it sends me an unwanted notification of a goal I did not set. Feel patronized when it congratulations me for meeting a sleep goal.
Aside annoying the heck out of me, everything else about the watch is fine except the battery doesn't last long and it needs to be charged every day.
Aside annoying the heck out of me, everything else about the watch is fine except the battery doesn't last long and it needs to be charged every day.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
4
Value
1
Response from Samsung USBy R&R Team, August 14, 2024
Thanks for reaching out to us, Sean. We love to hear from our valued customers and gain their insights. We see that you are reaching out concerning the Watch Ultra. Samsung Health offers everything you need to stay fit and active. You can find our collection of Galaxy smartwatches that support Samsung Health on our website. These smartwatches not only track your exercise, but also monitor your heart rate, stress levels, sleep, water intake, and more. With Samsung activity trackers, taking care of your health has never been easier. To help you manage your activity trackers, we have attached a link. For your battery, we recommend ensuring that your watch is up to date with the latest software. If you have any further concerns, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001351/ (trackers)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10001351/ (trackers)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Excited to Explore
on August 13, 2024
Posted by: Rickybobby
[This review was collected as part of a promotion.] I just received my new galaxy watch ultra and I can't wait to explore it's AI features. I am very excited to use the samsung health features the watch has!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good Watch
on August 13, 2024
Posted by: Joeprelude
[This review was collected as part of a promotion.] I do not know if Gaalaxy AI is used very much on the watch, but I use the watch daily for exercise tracking, daily step counts, reading and replying to text messages. I also use the S Health features daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Design and features
on August 13, 2024
Posted by: Topplayer876
[This review was collected as part of a promotion.] The new Samsung Watch Ultra impresses with its robust design and cutting-edge features, offering a perfect blend of durability and functionality. Its sleek, rugged build is complemented by a vibrant display and advanced health tracking capabilities, including precise GPS and comprehensive fitness metrics. The integration of innovative technology, such as enhanced battery life and seamless connectivity, ensures that it stands out as both a stylish accessory and a powerful tool for everyday use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All i needed!!
on August 13, 2024
Posted by: Roberto
[This review was collected as part of a promotion.] This is by far, the best wearable device on the market. It has top-notch AI that makes everything easier, including voice to text and texting. It's incredible and I highly recommend it.
Value
5
Written by a customer while visiting Samsung US