Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Very good smartwatch
on August 14, 2024
Posted by: Tornado
[This review was collected as part of a promotion.] Very good smartwatch, with good battery life and features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Bands are rough on the arm
on August 14, 2024
Posted by: Bailz
from NH
Expertise:Intermediate
Nice watch, but where is the dial pad. Also there no option for wifi only.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
Except battery life I like everything.
on August 14, 2024
Posted by: SB24
Expertise:Expert
Battery life is the issue for such a high end expensive watch. You can get max 48 hrs in AOD. If you turn off AOD it will extend up to 60 Hrs max. Samsung needs to seriously look into Battery management on this watch.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, August 14, 2024
Thanks for leaving us your feedback. We aim to provide the best services and products to our customers. We noticed you are reaching out to let us know about your new Watch Ultra. The Galaxy Watch Ultra is designed for outdoor use and is highly durable. It's constructed from aerospace-grade titanium materials and features our largest watch battery. If you are noticing a decrease in battery life, please ensure that your watch has the latest software installed. To do so, open the Galaxy Wearable app on your phone. Depending on your device, either tap Watch settings or the SETTINGS tab. Then, select About watch and tap Update watch software. Alternatively, select About Gear and tap Update Gear software. If you need any further assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Troy the Real deal
on August 13, 2024
Posted by: bigmanlove
[This review was collected as part of a promotion.] I love to have the New Galaxy Watch ultra, I have the first Watch, It's great, I talk into this and have to pick up My Phone, I can just Speak into l, I would love to have another watch, I also have galaxy Watch 4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch
on August 13, 2024
Posted by: Ghostface760
[This review was collected as part of a promotion.] I'm enjoying this device so far. I like how smooth it runs and how fast the apps are. It has a good build quality and very robust. The Galaxy AI features make the watch even better. I like how I can summarize conversations with people. I also like how the AI allows me respond quicker to messages on my watch or gives me response suggestions. Overall it's a great watch and I look forward to continuing to use it day to day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing watch but missing one thing
on August 13, 2024
Posted by: Jonrican
[This review was collected as part of a promotion.] The watch is amazing and looks great, functionality and fit is great. The one thing missing is the physical rotating bezel to make this watch a 10/10 for me personally. I know the physical rotating bezel is reserved for the classic, but if that is the case the action but could have been made to rotate so you can navigate through menus with the action button. Other than that, I love the watch.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra - white
on August 13, 2024
Posted by: SaguutuPagru
[This review was collected as part of a promotion.] I've owned several galaxy watches over the years and this one is by far the best in appearance and function. Considering it's size, it feels much lighter and more comfortable than previous models and the build quality is definitely premium. I highly recommend this watch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Samsung watch I've owned
on August 13, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my new Samsung watch Ultra for its sleek look, Samsung Ai features, and the fast response.
Loved using the hand gestures to open my favorite apps and control my phone and music.
It's easy to view photos and share camera from my connected Samsung s23 Ultra phone and to get the web updates
Highly recommend.
Loved using the hand gestures to open my favorite apps and control my phone and music.
It's easy to view photos and share camera from my connected Samsung s23 Ultra phone and to get the web updates
Highly recommend.
Value
5
Written by a customer while visiting Samsung US