Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
4
Excellent watch for adventurous power users!
on August 20, 2024
Posted by: Jake83JL
[This review was collected as part of a promotion.] Bought this watch before a trip to the mountains to help track my hikes. It performed flawlessly. GPS was spot on and altimeter was a nice added bonus knowing how much elevation change we were hiking through. Even used galaxy AI to lookup different odd and ends we were curious about while traveling. I was getting 1 day plus on the battery even while using GPS and tracking various activities for a few hours each day. Overall I'm very pleased with this watch and definitely would do it again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Huge winner
on August 19, 2024
Posted by: Jmaxxxx
[This review was collected as part of a promotion.] Love this watch so much went from a standard watch 4 to this and i love it, i basically only take the watch off too take a shower and charge and it always has battery so they really knocked it out of the park.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch ultra galaxy
on August 19, 2024
Posted by: BONGLEACH
[This review was collected as part of a promotion.] Galaxy Al
Watch works high quality.
Time is told to be correct.
Heartbeat beeps bumps I am alive.
Tick tock the clock watch ultra has Galaxy Al
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great looking watch
on August 19, 2024
Posted by: K22johnston
[This review was collected as part of a promotion.] Getting many compliments from strangers and friends on the look. Works perfectly and battery life is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on August 19, 2024
Posted by: Luv2shop
from Sardinia, Ohio
Expertise:Intermediate
I love it, it's my favorite samsung watch I've owned. But the battery needs improving I'm only getting 2 days max without power saver on. Aod off, wrist to wake on data on auto. I use it for working out. It's really good for that. Far better than it'd predecessors. I use it for biking and boxing and it gives good outputs. Just need samsung to give it another update. Because I factory reset it for the new one released and it did nothing. The features are great though. You can control your earbuds, see your phone percentage etc. Been using since July 2024.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Weight and price
on August 18, 2024
Posted by: Skittyx19
[This review was collected as part of a promotion.] I love big watches because I am technically blind when not wearing my glasses, but it feels very heavy, and for the things included in does value the price. They only thing I like is that is very durable.
Value
3
Response from Samsung USBy R&R Team, August 19, 2024
We appreciate you being candid with your feedback. We always love to hear from our customers and value your insights. We see that you reached out to tell us about your experience with the Watch Ultra. The Galaxy Watch Ultra is a durable, high-performance watch designed for fitness enthusiasts. It is suitable for high-intensity activities and outdoor use, such as running, biking, and swimming, and includes a Quick button for easy access to favorite exercises. This watch also offers extensive health and wellness features to support an active lifestyle. We appreciate your feedback as always. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
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smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Stopped connecting after 3 weeks!!!
on August 18, 2024
Posted by: Dima
from Auburn WA
Expertise:Expert
I received my new watch 3 weeks ago. Today it's disconnected from my phone and wouldn't connect. I spent hours trying to connect it back restarting my phone and watch many times. Had to reset watch to connect it. Not shore how long it will last. Newer had that problem with galaxy watch 6 classic!
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
2
Response from Samsung USBy R&R Team, August 19, 2024
Thank you for providing us with your feedback, Dima. We truly appreciate you taking the time to inform us about your experience with the Watch Ultra. It has come to our attention that you are encountering an error when trying to connect your watch. For additional support in resolving this, we kindly ask that you get in touch with Samsung Support. This will enable us to delve deeper into the matter and provide you with the necessary assistance. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on August 18, 2024
Posted by: Joshua Drum
from Gastonia NC
Expertise:Expert
Great product and great features love the new titanium design and how beautiful it is
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US