Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
4
I am missing my Pro 5
on August 26, 2024
Posted by: Fooz72
[This review was collected as part of a promotion.] I upgraded my Galaxy Watch Pro 5 to 7 Ultra. I like the Ultra but I liked the Pro more. I prefer the design of the Pro.
I don't know why the Ultra prevent me to disable touch to wake if the screen on "Always-On" mode.
I appreciate the action botton, but I keep hitting it by mistake.
I don't know why the Ultra prevent me to disable touch to wake if the screen on "Always-On" mode.
I appreciate the action botton, but I keep hitting it by mistake.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointing heart rate display
on August 26, 2024
Posted by: Owner1
[This review was collected as part of a promotion.] Does not display heart rate continuously automatically in real time.
Value
1
Response from Samsung USBy R&R Team, August 28, 2024
Thank you for providing your feedback. We appreciate you taking the time to share your experience with the Galaxy Watch Ultra. The Watch Ultra uses improved heart rate monitoring to personalize training for optimal results tailored to you. If you want continuous heart rate monitoring, you can set your smartwatch or fitness band to measure your heart rate continuously. Here are the steps to access the heart rate settings in the Samsung Health app on your watch:
For Wear OS models:
1. Navigate to and open Samsung Health on your watch.
2. Swipe to the bottom of the screen, then tap Settings.
3. Tap Heart rate.
For previous smartwatch models:
1. Press the Home key (Power key) on the watch.
2. Navigate to and tap Samsung Health.
3. Swipe to and tap Heart rate, then swipe to the bottom of the screen.
4. Tap HR and stress measurement or Auto HR settings.
For Galaxy Fit and Galaxy Fit2:
1. On the connected phone, open the Galaxy Wearable app.
2. Tap Health settings.
3. Tap Auto heart rate settings.
For Gear Fit2 and Gear Fit2 Pro:
1. Press the Power key on the watch.
2. Swipe to and tap Auto HR.
Once you've accessed the heart rate settings screen, you can select your desired measurement option:
- Continuous or Always: Measures your heart rate continuously.
- Every 10 minutes while still or Frequent: Measures your heart rate every 10 minutes when you're still.
- Manual measurement only or Never: Measure your heart rate manually.
If you have any further concerns or question, be sure to let us know at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
For Wear OS models:
1. Navigate to and open Samsung Health on your watch.
2. Swipe to the bottom of the screen, then tap Settings.
3. Tap Heart rate.
For previous smartwatch models:
1. Press the Home key (Power key) on the watch.
2. Navigate to and tap Samsung Health.
3. Swipe to and tap Heart rate, then swipe to the bottom of the screen.
4. Tap HR and stress measurement or Auto HR settings.
For Galaxy Fit and Galaxy Fit2:
1. On the connected phone, open the Galaxy Wearable app.
2. Tap Health settings.
3. Tap Auto heart rate settings.
For Gear Fit2 and Gear Fit2 Pro:
1. Press the Power key on the watch.
2. Swipe to and tap Auto HR.
Once you've accessed the heart rate settings screen, you can select your desired measurement option:
- Continuous or Always: Measures your heart rate continuously.
- Every 10 minutes while still or Frequent: Measures your heart rate every 10 minutes when you're still.
- Manual measurement only or Never: Measure your heart rate manually.
If you have any further concerns or question, be sure to let us know at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not great
on August 26, 2024
Posted by: Karloz
[This review was collected as part of a promotion.] I had the 5 pro. That battery. Was. Great. This one supose to have a same battery but better procesor. Supose to be more eficient. I setup at 1st. With the lte so i can have service without my phone. Battery the worst. Ever had. 1 days and hours. Reset my watch. And. Only bluetooth. Better battery. But still. Almost a month after. The best i can get. Are 2 days. And. Some hours. If i use. Battery save. Or whatever yes like 4 days. Well thats what. The screen says. I still thinking. The 5 pro had a better battery. The strap on this one. Like the diving one its too bulky. Gets stuck. On almost anything. At least. To me. Not really fun to use while sleep. Just cuz this strap. And i like to sleep with. It is faster. Like snapy compare to all my other watches i had. From samsung more accurate the. Style its really. Nice really bright. So yes my only complains. Are the battery. Life and the marine strap. Other than that the watch its great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the way this watch feels and works
on August 26, 2024
Posted by: Jasper
[This review was collected as part of a promotion.] I've never had a watch that fits so nice on my wrist using it in my daily life not to just track my heart rate and steps but being able to look at the web pull up my contacts to make calls and tracking my exercises all without having to worry about pulling my phone out has been amazing I've been more focused at work being able to quickly reply to messages and using the web to access information as soon as I need it has been a blast the Ai feature is something new to me and has been a treat to use while looking for information and it just knows what I'm looking for when I search for things this is the best product I've ever purchased and can't believe I've gone on so long without having one 10/10 best purchase and would recommend it for anyone looking to get someone a gift or even treat themselves
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch at a new level
on August 26, 2024
Posted by: Samsung11
[This review was collected as part of a promotion.] Completely redesigned watch. New shape, better battery life, better resolution and lots of new features. Lots of new watch faces, u can take Pic from ur watch, u can receive calls without touching ur watch, health dashboard got a new look, amazing workouts sessions etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never fails on design and functionality!
on August 26, 2024
Posted by: Slamminsalmon
[This review was collected as part of a promotion.] Recently added a galaxy ultra watch to use with my Samsung s24 ultra. I did the trade in and as always it is without any issue. The watch is large but comfortable. No issues with jogging. It is very responsive. I do miss the spinning bezel but it makes it up in the new look and design. Samsung in my eyes is leading by miles with their phone and other product releases. Love is an understatement. I simply can't go to another device.
Galaxy Ai is the newest feature among the s24 and galaxy ultra watch, the features are incredible.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing watch better than 5 pro
on August 26, 2024
Posted by: Archanel313
[This review was collected as part of a promotion.] For the watch 7 ultra some of the Galaxy AI features I use are the sleep tracking. It helps give me feedback. Getting good rest is critical to healthy life. Will be trying the sleep apnea soon. I have noticed with the energy score when its low I'm more tired vs when it's high I feel great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love these
on August 26, 2024
Posted by: Kove2ahi0
[This review was collected as part of a promotion.] Love the fit of these, better than my buds pro. AI makes little to no difference.
Value
5
Written by a customer while visiting Samsung US