Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Great Job Samsung
on August 26, 2024
Posted by: Chuck3464
[This review was collected as part of a promotion.] I've been using galaxy watches since the very beginning. This new ultra watch is what I've been waiting for all this time. I knew you guys could do it! It's super smooth, the battery is excellent and the software is phenomenal! I mean, sleep apnea detection... Who would have thought? The watch feels perfect on my wrist and and I love the wide bands. Great job Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery for the watch ever
on August 26, 2024
Posted by: Ehab1975
[This review was collected as part of a promotion.] Amazing watch with extended time battery, so nice while wearing it
I love it
I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic product
on August 26, 2024
Posted by: Randy73
[This review was collected as part of a promotion.] My Ultra was a great compliment to my S24 Ultra and Galaxy Ring. Super combo. Started with the 4 classic and owned everyone since. This Ultra is so good it is CRAZY!! I will never own anything else but Samsung!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast and efficient!!
on August 26, 2024
Posted by: Boomer
[This review was collected as part of a promotion.] The new Watch Ultra was a huge upgrade from my Galaxy Watch 5. It's fast, accurate with reasons and the new design feels very comfortable on the arm. The AI is responsive and accurate when using it for quick tasks. I just the Watch to record my biking and workouts. Having s record of my times and to try to beat my fastest travel is fun and a good way to stay motivated. This Watch is next level!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Ultra-level Watch
on August 26, 2024
Posted by: HaileneMalazan
[This review was collected as part of a promotion.] I'm pretty big into fitness, and this watch has been great for me. I use it daily for tracking weight/body composition, as well as sleep, workouts, and daily steps. I'm confident that wherever I take it, it'll survive! I like how easy it is to change straps too, if I ever want to dress it up a little.
I've used the Galaxy AI features a little as well. I enjoy getting an energy score every day, even if I'm not 100% certain how accurate it is - I'm confident it'll continue to improve as updates continue to roll out. I also like being able to use voice commands to set timers while I'm cooking! Very convenient!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A product with great features.
on August 26, 2024
Posted by: din20ho
[This review was collected as part of a promotion.] The first think I like about the galaxy watch ⌚️ ultra is the bold design. Some of the features with the are great 👍 and I love the AI integration. But the best part of it is the design. I love it. It stands out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Hoping it was nothing...
on August 26, 2024
Posted by: Benwise
[This review was collected as part of a promotion.] I recently traded in my Galaxy Watch 5 which I hated with a passion, received my new Watch Ultra and was very impressed. Responsiveness, design, everything about it is impressive. However, I went for a swim which I had done hundreds of times with my Watch 5, I used the water lock as usual and went swimming with my Watch Ultra 2 days after I got it. When I exited the water, I dried off and removed the water lock. An hr later I noticed the screen was not right, it was switching from the dark rest background to the regular one back and forth as I moved my arm but would not lock in. The screen was completely unresponsive and I obviously could not get to the water lock to troubleshoot. I had to do a force restart and even after, it was still struggling to work properly. It has been a day since and it seems fine but I am worried that this will be an issue in the future. Will this happen every time I go for a swim? Is it a defect? I plan to call and inquire if it happens again, my hope is that they replace it without issue.
Value
2
Response from Samsung USBy R&R Team, August 28, 2024
Thank you for contacting us. We appreciate you taking the time to share your experience with the Watch Ultra. The Watch Ultra has a water-resistance classification of 100m (up to 10 minutes) and an IP68 rating (up to 6 feet for up to 30 minutes). Remember to rinse off any residue and dry the watch after it gets wet. Even though your watch is water resistant, please remember that it's not indestructible. Please make sure to follow these tips carefully in order to prevent any potential damage to your watch:
1. Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
2. Do not expose the watch to water at high pressure levels.
3. After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
4. If the watch is dropped or receives a hard impact, the water resistance may be lessened.
5. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may weaken the structural integrity of the watch.
6. The watch is not intended for scuba diving.
If this persists, please reach out to us at Samsung Support so that we can look into what might be the cause. Thanks for being the best part of Samsung! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
1. Whenever your watch gets wet, dry it thoroughly with a clean, soft cloth.
2. Do not expose the watch to water at high pressure levels.
3. After using the watch in seawater, rinse it in fresh water and dry it. Failure to do this as instructed may cause the watch to suffer from operability or cosmetic issues.
4. If the watch is dropped or receives a hard impact, the water resistance may be lessened.
5. Avoid excessive, sudden temperature changes and high-velocity activities. Falls and shocks may weaken the structural integrity of the watch.
6. The watch is not intended for scuba diving.
If this persists, please reach out to us at Samsung Support so that we can look into what might be the cause. Thanks for being the best part of Samsung! -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
This product is excellent
on August 26, 2024
Posted by: Earley1975
[This review was collected as part of a promotion.] Have an incredible desing an is very dynamic for all occasions.
Value
5
Written by a customer while visiting Samsung US