Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Happy with the Ultra upgrade
on August 27, 2024
Posted by: NikL123
[This review was collected as part of a promotion.] I love it so far! I really like the size and design of this watch. All health reading seem to be super accurate. Being connected to galaxy AI is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Watch looks great
on August 27, 2024
Posted by: BamBahadur
[This review was collected as part of a promotion.] The watch is great for notifications and looks different than a traditional smart watch. I haven't tried any Galaxy AI features yet, but I'm looking forward to updates with better features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
NY favorite Galaxy Watch so far
on August 27, 2024
Posted by: ScottsUltra
[This review was collected as part of a promotion.] I'm really happy with this watch Happy galaxy AI is included in the function of the watch. It makes things easier while running or rucking. Great Battery life and durability. I don't have battery anxiety 6 miles in the woods without a charger. I'm a fan, keep up the innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks great, sleep tracker very disappointing
on August 27, 2024
Posted by: UGADawgs
[This review was collected as part of a promotion.] I was disappointed with the AI for sleep tracking. I consistently woke up feeling I had a good night's sleep only to discover the sleep track had me not sleeping at all or for only an hour or so. I've worn an older Galaxy Watch for years and got a much more accurate sleep tracking from it.
Value
3
Response from Samsung USBy R&R Team, August 27, 2024
Thanks for reaching out to us! Your feedback is greatly appreciated as we continue to make changes and improvements. We see you reached out to share your experience with the Watch Ultra and its sleep-tracking features. We would like to provide you with some troubleshooting steps so you can get the most out of your All-New Samsung Galaxy Watch Ultra. We always recommend making sure that you are on the latest firmware and software for your Watch and Samsung Health app, this will help to maintain the most accurate pleasant experience. We have linked an article below that provides step-by-step instructions to ensure your sleep tracking tile is ready to go, if you find that you continue to experience less-than-ideal tracking data then we recommend reaching out to us at Samsung Support so that we can further troubleshoot your device.-Kelvin
https://www.samsung.com/us/support/answer/ANS00090402/?msockid=389f88e36f3d6040196c9b9b6eee6142
smsng.us/Samsung-Support
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smsng.us/X-Messages
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https://www.samsung.com/us/support/answer/ANS00090402/?msockid=389f88e36f3d6040196c9b9b6eee6142
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra Watch
on August 27, 2024
Posted by: Willyvanilly80
[This review was collected as part of a promotion.] This watch is awesome. I have had the chance to try the Galaxy AI because it has so many features. I love the way it can track my steps, heart rate, sleep and much more. I, also, like the fact I can put whatever picture I want on the face.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Catches the attention always
on August 27, 2024
Posted by: Tshow35
[This review was collected as part of a promotion.] The Galaxy watch ultra is much more bulky easily noticeable and built to last more.
The unique red light and white light makes the watch easily noticeable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
good watch
on August 27, 2024
Posted by: SamsungUser
[This review was collected as part of a promotion.] over all is a good watch but the sleep tracking is a good addition whit the "Galaxy AI" is very intuitive and help you tracking your levels of rest=sleep
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Modern Bold Style
on August 26, 2024
Posted by: Schrammbo
[This review was collected as part of a promotion.] Galaxy AI is a game changer. This watch is amazing.
Value
5
Written by a customer while visiting Samsung US