Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Amazing battery life and great features
on September 4, 2024
Posted by: ViperN226
[This review was collected as part of a promotion.] The battery life has absolutely amazed me going from my galaxy watch 4 classic I had no idea what I was missing. I only ever charge the watch when I shower and it is always above 50%. if you are worried about it being an inconvenience to charge do not worry. the amount of features always surprises me on my watch, from my detailed sleep patterns so the large variety of workouts that you can select. the watch frame is also very strong. I have nicked it on many surfaces to find that there are still no scratches or dents at all but on the other objects like the desk I bumped it on.I am very impressed with this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I have ever had!!
on September 4, 2024
Posted by: Tripp0711
[This review was collected as part of a promotion.] This watch is the best watch I have ever had. Samsungs new Galaxy AI helps track health information better than my previous smart watches. Battery life will last about 3 days with normal use and wearing it day and night to track sleep schedules. The rugged design makes me less worried about breaking it though I am still hesitant to swim with it. Overall best smart watch I have ever owned
Value
5
Written by a customer while visiting Samsung US
Posted by: Tirzo
from Ewa Beach Hawaii
Expertise:Beginner
Verified Purchase:Yes
The Galaxy Watch Ultra offers a wide range of functionalities, providing users with a comprehensive experience. Much like a reliable partner, it offers constant reminders and notifications, ensuring that users stay informed and on track throughout the day.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
AI doesn't pick up sleep time
on September 3, 2024
Posted by: Bulldawg
[This review was collected as part of a promotion.] Galaxy AI id not record my sleep hours. I wore for 7 consecutive nights.
Value
2
Response from Samsung USBy R&R Team, September 4, 2024
Thank you for taking the time to reach out to us. We highly value your feedback and appreciate you sharing your experience with the Watch Ultra. We completely understand and acknowledge your concern about the sleep time not functioning as expected. To address this effectively, we recommend that you submit an error report. By doing so, our dedicated engineers will have the opportunity to thoroughly examine the symptoms you're encountering and work towards finding a solution. You can find detailed instructions on how to submit the error report by following the provided link. Furthermore, we encourage you to get in touch with us at Samsung Support, where we can gather additional information and explore all possible avenues to resolve this matter for you. We are eagerly anticipating your response and are committed to ensuring that your experience with the Watch Ultra meets your expectations. - Kelvin
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https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit report)
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https://www.samsung.com/us/support/troubleshoot/TSG10003603/ (Submit report)
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking watch
on September 3, 2024
Posted by: Randy11
[This review was collected as part of a promotion.] Love this watch, it's the 3rd Samsung watch I've owned. Great features in a great looking watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product and looks great
on September 3, 2024
Posted by: AHLOVE2
[This review was collected as part of a promotion.] Highly recommended it looks great wearing it and great functionality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch overall
on September 3, 2024
Posted by: Ginn880
[This review was collected as part of a promotion.] The new watch ultra is great. I love the new design look and feel. The new features are easy to use and helpful. Watch band fits good and feels really durable. I would recommend this watch to anyone looking for a solid, user friendly smartwatch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy AI rules 🙌🏽
on September 3, 2024
Posted by: Lorenz617
[This review was collected as part of a promotion.] Galaxy AI rules and I love my new watch 😁⌚great upgrade and looks
Value
5
Written by a customer while visiting Samsung US