Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Steph
from Florida
Expertise:Expert
Verified Purchase:Yes
This watch is great, full of updates, nice screen, love the longer battery life, all in all great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Rick James
Verified Purchase:Yes
This watch does everything needed. Video quality and audio om the watch is fantastic.
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on September 5, 2024
Posted by: WatchUltraGirl30
[This review was collected as part of a promotion.] I absolutely LOVE this watch! This watch has so many features but what i love about it llis the Energy Score with Galaxy AI. The Energy score analyzes key indicators of my overall condition and gives me a daily score & pointers on how to raise my score! I can focus more on my health & I'm starting to work out again & my watch tracks my workouts!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on September 5, 2024
Posted by: WatchUltraGirl35
[This review was collected as part of a promotion.] I absolutely love this watch! I love all the features but I love how Samsung introduced the Energy Score with Galaxy AI. Galaxy AI analyzes key indicators of my overall condition and gives me a daily score! The daily score gives me pointers on how I can raise my energy score! It really makes me focus more on my health! I'm also starting to use the apps for my workouts since my watch tracks that!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Needed upgrade from Watch 6
on September 4, 2024
Posted by: Chelu360
[This review was collected as part of a promotion.] Much improved from my Watch 6. Battery lasts 2 days easy. Love the design and the needed improvement in strap removal/installation. Overall I am pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very sturdy.
on September 4, 2024
Posted by: Jess
from Idaho Falls
Expertise:Intermediate
I like how rugged it is and its titanium—The 6 I had got marked up pretty quickly. I also like the battery life and the extra button I have set up for the flashlight. I can't wait to get my hands on the Flip 6 and the Buds Pro 3s; I'll be all set once I have them! They are on the way and should be here shortly. I can't wait to try out all the features. Way to make a significant and sturdy watch. I'm a construction superintendent, and this watch doesn't get banged up as quickly when I bump it into something.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy
on September 4, 2024
Posted by: Patrick
The battery life is no where 100 hrs. Mine has to be charged twice a day
Response from Samsung USBy R&R Team, September 4, 2024
Thank you for contacting us, Patrick. We appreciate your feedback on the Galaxy Watch Ultra. We are always working to improve our products and services. The Galaxy Watch Ultra features an impressive battery life of up to 48 hours in Exercise Power Saving mode. This ensures reliable performance, allowing it to accompany you through your activities without interruptions, even during extensive exercise sessions. Additionally, the Galaxy Watch Ultra comes with unparalleled AI capabilities, enhancing the overall user experience and keeping the device at the forefront of technological advancements in the smartwatch industry. If you are experiencing shortened battery life while using your Watch Ultra we recommend making sure that your watch's battery is up to date with the latest software version. From Settings, tap Software Update to check for available software updates. You can also check out the link attached for additional options that should help optimize your watch's battery life. If this continues, please reach out to us at Samsung Support for additional assistance. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
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smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible battery Samsung watch Ultra
on September 4, 2024
Posted by: Peter
from maine
As an avid Samsung Android User I am sad to say I'm returning the Galaxy watch Ultra the battery is terrible. Charged it at 9:30 p.m. only lasted till 10:30 the following morning.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, September 4, 2024
We appreciate you taking the time out of your day to reach out to us, Peter. Your feedback is very much welcome as we continue to make improvements. We see that you reached out about the new Watch Ultra. Whether you work out consistently or (understandably) make time occasionally as your schedule allows, you know how energizing a good workout can be. Regardless of your fitness level, Galaxy Watch Ultra provides useful performance insights on duration, distance, calories burned, and more, giving you that extra motivation to hit your goals. The watch automatically recognizes popular activities — walking, running, cycling, rowing, swimming, and the elliptical machine — and helps manually track over 90 additional exercises. We want you to be able to enjoy this great feature the Watch Ultra offers. If you are experiencing shortened battery life, we recommend making sure that your Watch Ultra is running the latest software version. From Settings, tap Software Update to check for available software updates. If this persists, please reach out to us at Samsung Support so that we can further assist you with this. -Kelvin
smsng.us/Samsung- Support
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smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
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Written by a customer while visiting Samsung US