Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Paul k
Verified Purchase:Yes
This is the first watch that I like for me from Samsung and I love it.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Miguel Angel Cintron
from Perth Amboy, NJ
Expertise:Expert
Verified Purchase:Yes
This smartwatch is the best that have had. Accuracy is 100% on body composition and other methods of communication.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this watch!
on September 5, 2024
Posted by: Freezer1975
[This review was collected as part of a promotion.] I absolutely love this Galaxy AI enabled watch. It has amazing battery compared to other watches and I am enjoying it so much! Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Mrventz
from Florida
Expertise:Expert
Verified Purchase:Yes
Nice watch, new features, better watch in the market now
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: JD Thompson
from Cleveland
Expertise:Intermediate
Verified Purchase:Yes
I found this watch to be helpful for my health. Battery life is great. Still working through some of the functiins but overall no complaints.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Battery Battery!! Does not last
on September 5, 2024
Posted by: Peter
from Delray Beach Florida
Expertise:Expert
As a Samsung user, I love the watch when it is charged and working. However, the batter does not last more than 10 hours! Wifi and Blue Tooth is off and still does not last! Come on!!!
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R Team, September 3, 2024
We appreciate your reaching out, Peter. Your feedback is invaluable to us as we strive to improve our products. We noticed that you left a review about the new Watch Ultra. The Watch Ultra is equipped with a longer-lasting battery that can endure even your longest workouts. With the Galaxy Watch Ultra, you can go for hours and hours on a single charge as it boasts our longest-lasting battery yet. You can rely on your Watch Ultra to keep you powered throughout the day, no matter how busy your schedule is. If you are experiencing shortened battery life on your Watch Ultra, we recommend ensuring that your device is up to date with the latest software update available. Use the following steps to do so: Make sure the watch has a good charge on it before starting the update process. You may not be able to update without at least a 30% charge. On the connected phone, navigate to and open the Galaxy Wearable app. For the Galaxy Watch3 and newer: Tap Watch settings, and then tap Watch software update. If your watch displays a Home tab, swipe to and tap Watch software update or Band software update. Tap Download and install. You can also update Wear OS models directly from the watch. It will still need to be paired to a compatible Android phone. Just open Settings, and then swipe to and tap Software Update. If you've already updated your watch and this persists, please reach out to us at Samsung Support for additional assistance. Thanks for being the best part of Samsung. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Big upgrade with really useful AI features
on September 5, 2024
Posted by: Apinnc
[This review was collected as part of a promotion.] I love this watch. The style and comfort is great. The battery lasts nearly forever, it still has about 90% after a full day. Came from a watch 4 and the screen resolution is so crisp on this watch in comparison. Getting a lot of use out of the Galaxy Ai features. The smart replies make life so much easier. Voice recording to get some thoughts down on the fly. And the energy score is super useful to get an overall picture of sleep, workouts and calories in one picture.
Value
5
Written by a customer while visiting Samsung US
Posted by: Teejai
from Jacksonville, Florida
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Watch Ultra is a remarkable device, yet there are two key aspects that prevent it from achieving the highest rating. The absence of a physical bezel and reverse charging capability are the primary shortcomings. Nonetheless, the style, battery life, and overall design are highly commendable. Additionally, expanding the functionality of the action button to accommodate a wider range of applications would further enhance its usability.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US