Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
2 out of 5
2
Big
on September 10, 2024
Posted by: Shar
Verified Purchase:Yes
Actually, it's better for a male because of the size. I returned it.
Response from Samsung USBy R&R Team, September 24, 2024
It's awesome to hear from you, Shar. Your feedback is greatly invaluable to us as we continue to make constant improvements. We see that your review is about the Galaxy Watch Ultra. The S24 is built to be Rugged.Reliable.Ready for anything. Made from titanium and improved water resistance, the Watch Ultra is built to last. We really appreciate your feedback about the Watch Ultra. If you have any further concerns or questions, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome upgrade
on September 10, 2024
Posted by: Travel Photographer
from Atlanta
Verified Purchase:Yes
The upgrade I was waiting for. For my active lifestyle.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Battery life sucks!
on September 10, 2024
Posted by: Jason
from Arkansas
Expertise:Expert
Verified Purchase:Yes
It's beautiful! The screen is big and bright! But, the most important thing is battery life. And, it sucks!
Features
4 out of 5
4
Performance
2 out of 5
2
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 10, 2024
It's great to hear from you, Jason! We truly appreciate you taking the time to reach out and share your feedback on the Galaxy Watch Ultra. We understand just how crucial it is to have a durable battery life so that you can fully enjoy all the amazing features that this watch has to offer. One standout feature is our enhanced sleep tracker, designed to help you get better rest for better days. Our Galaxy AI-enhanced sleep tracker goes beyond just monitoring your sleep patterns. It helps detect moderate to severe sleep apnea, providing you with valuable insights into your sleep quality and overall well-being. If you are still experiencing a shortened battery life, we recommend making sure that your watch is up to date with the latest software version available. From Settings, tap Software update to check for available software updates. If this persists after updating, please reach out to us at Samsung Support and we'd be more than happy to assist. -Kelvin
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smsng.us/X-Messages
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Get this watch!
on September 10, 2024
Posted by: Dribob
from Connecticut
Expertise:Intermediate
Verified Purchase:Yes
Love the squared look. Love the performance. Lots of bands available for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The smartest watch ever
on September 10, 2024
Posted by: Hitachi82
Expertise:Expert
Verified Purchase:Yes
Best watch I've owned . It does everything and I love the way it looks
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Ultra watch
on September 9, 2024
Posted by: Rick C
from La Quinta, Ca
Expertise:Expert
Verified Purchase:Yes
This is my fifth Samsung Galaxy watch. Just got my Ultra! These watches only get better. I love the new look and features.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch ever
on September 9, 2024
Posted by: Samsung for life
from San Antonio Tx
Expertise:Intermediate
Verified Purchase:Yes
I love how smooth everything flow on this watch. So many options. Everything is pretty easy to understand. I love the new added features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch
on September 9, 2024
Posted by: Marina
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Very nice watch with a nice sized bezel. Best Samsung watch to date.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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