Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Omar
from South Dakota
Verified Purchase:Yes
I was upgrading my galaxy watch 4 classic LTE 47mm trade in to brand new Samsung Galaxy watch ultra, and I love my new Samsung ultra received almost a month ago.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Adam J
Verified Purchase:Yes
Performance is top notch. Battery life is average. Looks is ugly.
Response from Samsung USBy R&R Team, September 19, 2024
Hey Adam. Thank you for reaching out to us. We appreciate your feedback regarding the Galaxy Watch Ultra. The Watch7 is equipped with a Bioelectrical Impedance Analysis (BIA) sensor that measures your body's composition using just your fingertips. This advanced sensor technology allows you to set personalized targets for weight, body fat, and muscle mass. By using the BIA sensor, you can accurately track your progress and personalize fitness programs to help you achieve your health and wellness goals. We noticed that you expressed concerns about the battery life and the overall look of the watch, and we appreciate your honesty. If you are still experiencing shortened battery life on your watch, please ensure that your watch is up to date with the latest software version. Additionally, you can check the link attached for more options to help optimize your watch's battery life. If the matter persists, please don't hesitate to contact us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (optimize battery life)
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Written by a customer while visiting Samsung US
Posted by: Mark N
from Daly City CA
Expertise:Intermediate
Verified Purchase:Yes
Excellent! Lots of improvements and It's better than my expectation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dredaze
from Michigan
Verified Purchase:Yes
Love the battery life, the look and design of the galaxy watch ultra
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Watch ultra winning
on September 15, 2024
Posted by: Jamal
Expertise:Expert
This is definitely the best Galaxy watch yet, I'd argue the best combination smartwatch and fitness device on the market. From a user standpoint, it does everything well. GPS and activity tracking are vastly improved from other iterations I've had (this is my 8th galaxy watch). I use the LTE feature and call quality and text messaging work flawlessly. I was really disappointed there was no option for the rotating bezel, still am, but the screen works really well and I've had no real issues with it. The design grows on you by the day, to the point that it works in any situation. Classy and sporty. The GWU is just a comprehensive value buy if you're big in Smart watches.
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome watch
on September 15, 2024
Posted by: Ernest
Great watch so far I love the strap it's heavy duty and manly while being comfortable can't even feel the watch on your wrist and the watch looks great only thing is the straps should not be so expensive.
Written by a customer while visiting Samsung US
Posted by: Mark G
from Lancaster PA
Expertise:Intermediate
Verified Purchase:Yes
Excellent watch. Much better than previous Samsung watch. The ultra watch is a great watch
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Muleman1234567890
from Southeastern Ohio
Expertise:Intermediate
Verified Purchase:Yes
Not worth the price. Not that much difference. Very disappointed
Features
1
Performance
5
Design
3
Value
1
Response from Samsung USBy R&R Team, September 26, 2024
Thanks for reaching out to us! We love getting feedback from our valued customers. We see that you reached out regarding the Galaxy Watch Ultra. The Galaxy Watch Ultra offers numerous enhanced features and performance improvements, making it a significant upgrade from previous Galaxy Watches. The Galaxy Watch Ultra is designed for toughness, featuring a titanium case and a sapphire crystal display for increased durability and resistance to harsh conditions compared to previous models. This is especially beneficial for those with active lifestyles or in need of a more rugged device. Challenge yourself to perform at your peak on your next run or bike ride using tracking with Galaxy AI. It lets you compare your current performance to your last one. Whether you’re prepping for a marathon or a cross-country bike ride, the motivation you need to power through is right on your wrist with Galaxy Watch Ultra. We appreciate you once again for expressing your feedback with us. If you have any further questions or concerns, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US