Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Galaxy watch ultra
on September 19, 2024
Posted by: Anonymous
Verified Purchase:Yes
Love the watch looks absolutely awesome. Love the size of it. Works great with my workouts and the battery last days.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best watch from Samsung
on September 18, 2024
Posted by: Moisew
from Salem, OR
Expertise:Expert
Verified Purchase:Yes
The best watch Samsumg could make in history I really Love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great watch only if you have a Samsung phone
on September 18, 2024
Posted by: Dkkg
from Albany ny
Expertise:Intermediate
Very nice watch but many of the health features do not work unless you have a Samsung phone. I'd love to switch back to a Samsung phone, but the trade-in prices are pathetic.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 26, 2024
We appreciate you taking the time to reach out to us. We always love hearing from our valued customers. It looks like you came to share your thoughts on the Galaxy Watch Ultra. Non-Samsung phones running Android can also connect to Galaxy Watch and Gear. For the best results, make sure your device has the latest software, and be sure to get the Galaxy Wearable app from the Play Store. Note that when connected with non-Samsung mobile devices, some features created by each manufacturer may have limited support, and some features, like Samsung Pay, are only available on Samsung smartphones. If you have any other concerns or questions, please be sure to reach out to us at Samsung Support for additional assistance. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Battery life
on September 18, 2024
Posted by: Nay morgan
from New jersey
Verified Purchase:Yes
I like that it stay charge a long time. I loke that i can use different bands
I would recommend this to a friend!
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
7 Ultra
on September 18, 2024
Posted by: Scott
Expertise:Expert
Verified Purchase:Yes
Bulky, but I LOVE this watch. Finally a design that LOOKs like a sports watch. I deducted a single star because of the sensor. It protrudes into your wrist much more than my Galaxy 5 Pro.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic product.
on September 18, 2024
Posted by: Anonymous
from Columbus Ohio
Expertise:Intermediate
Verified Purchase:Yes
This watch is fantastic. I currently do not have any issues with it (I have been using it for under month).
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Less then expected
on September 18, 2024
Posted by: Anonymous
from Southeastern Ohio
Expertise:Intermediate
Verified Purchase:Yes
Way over priced for what you get.also it doesn't have all the health functions it's missing some because Samsung hasn't proven they to the FDA.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 19, 2024
It's great to hear from you, David. We love getting feedback from our customers! We appreciate you sharing your thoughts on the Galaxy Watch Ultra. The Watch Ultra is equipped with advanced features and a wide range of health and fitness functionalities. It includes a Quick Button that allows you to instantly start and control workouts and customize other functions according to your needs. Additionally, you can use the Emergency Siren for safety. After a workout, you can easily view your stats with dedicated watch faces that automatically switch to Night Mode. Again, we appreciate your candid feedback as we continue to make changes and improvements. If you have any other concerns or questions, reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not worth the upgrade, but still a decent watch
on September 18, 2024
Posted by: 7414
Verified Purchase:Yes
Not that much of an upgrade over the 5pro. Still only lte cell speed. Only half the music apps allow me to use the built in speaker, whereas the 5pro let me use far more
Response from Samsung USBy R&R Team, September 19, 2024
Thank you for sharing your thoughts on the new Galaxy Watch Ultra. We always appreciate feedback from our loyal customers. The Galaxy Watch Ultra is designed to function effectively at a wide range of altitudes, from 500 meters below sea level to 9,000 meters high. This allows for advanced fitness tracking experiences, such as swimming in the ocean or cycling in extreme environments. You can now track multi-course workouts for a triathlon, including swimming, cycling, and running, using the new Multi-sports tile. Additionally, the new Functional Threshold Power (FTP) feature accurately measures maximum cycling power in just 4 minutes, using AI-powered metrics to help unlock your full potential based on your unique indicators. The Galaxy Watch Ultra also offers an advanced Personalized HR Zone, allowing you to work out at optimal intensity levels tailored to your physical capabilities. Regarding the music apps that you referred to in your review, we recommend reaching out to the application developer for more information. If you have any further concerns or questions, do not hesitate to reach out to us at Samsung Support. -Kelvin
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smsng.us/Facebook-Messenger
smsng.us/X-Messages
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Written by a customer while visiting Samsung US
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