Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
3
Good watch not worth the price
on October 14, 2024
Posted by: Wildfirewulf
[This review was collected as part of a promotion.] The watch has alot of positive features, however, it constantly disconnects from the phone, it's battery life is getting worse and some of the features like the Skelton mass measurement are really inconvenient. The watch was not worth all the frustration not the price tag. The positives are the bands are interchangeable, bigger face, probable workouts etc.
The overall consensus on this is that while the watch had enormous potential, the mark was missed on several items...
Maybe the watch 8 super ultra will get it right and at a cost effective price...
Value
3
Response from Samsung USBy R&R Team, October 15, 2024
Thanks for sharing your thoughts about the Galaxy Watch Ultra with us. We aim to provide our customers with the best experience possible with our devices and services. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. It's important to check and make sure that your watch is up to date with the latest software available. If you're rebooting your watch to fix a problem, be sure to check for software updates on your watch and the Galaxy Wearable app, including device plugins, once the reboot is complete. Check out the link attached for additional options to help troubleshoot this. We've also attached a link that provides options to help optimize your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003238/ (Disconnecting)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Optimize battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003238/ (Disconnecting)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Optimize battery life)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
I like the design and batery of these watches
on October 14, 2024
Posted by: Emlo15
[This review was collected as part of a promotion.] Highlight, that it's a functional watch. Very nice battery. It let me stay connected to my message. I need have a lot of items for the sports.
I don't know who the battery gives better than the last version
I don't know who the battery gives better than the last version
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great watch to upgrade to
on October 14, 2024
Posted by: Blunter1
[This review was collected as part of a promotion.] If you are waiting for the "perfect time" to upgrade your old watch to one with galaxy AI, this is it! I love this watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente y maravilloso
on October 14, 2024
Posted by: Elmono46
[This review was collected as part of a promotion.] Siempre e comprado con Samsung shop y de verdad mi Smart Watch Ultra es genial amo mo reloj y ne sirve para entrenar en el Gym y demás cosas
Value
5
Written by a customer while visiting Samsung US
Posted by: Roobs
from New York, NY
Expertise:Expert
Verified Purchase:Yes
First off, this watch model has grown on me. Initially, I was wasn't digging how close it looked to its competitions but the minor differences started to make it stand out much more. The grey color is classic and sleek.
Secondly, the hardware itself is super responsive. No lag whatsoever after 3 weeks of use. The sleep tracking and also giving me a energy score to start my day puts me on the right track.
What I don't like?
Firstly, the price is high.
secondly, the wear os does not let me use apps like Facer to put custom watch faces that I've been using for over 5 years. Disappointing when I got this and couldn't install.
Firstly, the price is high.
secondly, the wear os does not let me use apps like Facer to put custom watch faces that I've been using for over 5 years. Disappointing when I got this and couldn't install.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Osmany
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
Nice watch. Love it so far. Great and quality. I used mostbfornthe gym and othernoutdoor activities.
Features
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice build quality.
on October 14, 2024
Posted by: Azibhai
[This review was collected as part of a promotion.] I like this watch but I would like to mention that some features need to include next time, whatch face auto shuffle feature which is Tizen OS had it.
I can't choose my own music or song set as my ringtone. I use both features on Tizen OS.
Some bugs need to fix
Eg: we can't turn on samsung music player from whatch.
Watch disconnection alert doesn't show up. Just only sound.
I can't choose my own music or song set as my ringtone. I use both features on Tizen OS.
Some bugs need to fix
Eg: we can't turn on samsung music player from whatch.
Watch disconnection alert doesn't show up. Just only sound.
Value
4
Written by a customer while visiting Samsung US
Posted by: John E
from Upstate NY
Verified Purchase:Yes
Great watch. Very unique. Learning all of the features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US