Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
A True Smartwatch Powerhouse
on October 14, 2024
Posted by: B17hdpr
[This review was collected as part of a promotion.] The Galaxy Watch Ultra is a game-changer in the smartwatch world! Its sleek, rugged design makes it not only durable but also incredibly stylish. The Super AMOLED display is bright and easy to read, even in direct sunlight, and the watch feels comfortable on my wrist all day long.
What sets it apart is the advanced health and fitness tracking features. From accurate heart rate monitoring to detailed sleep analysis, this watch covers it all. The GPS tracking is spot-on, and the various workout modes are perfect for fitness enthusiasts. The integration of Galaxy AI takes things further by providing personalized insights and recommendations based on my daily activities and habits.
Battery life is impressive, lasting days on a single charge, even with continuous tracking. It pairs seamlessly with my Galaxy devices, and the interface is smooth and responsive. Whether you're using it for fitness, productivity, or just staying connected, the Galaxy Watch Ultra is the ultimate smartwatch for anyone looking for top-notch performance and features!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery!
on October 14, 2024
Posted by: Moobert
[This review was collected as part of a promotion.] First this ultra has the best battery life...almost 48hrs! I only use wifi and Bluetooth. I don't use cellular cause my phone is always with me or within range to find. The AI that is used for heart rate is not noticeable, but I do notice an improvement with accuracy and the speed of measurement. This watch recognizes exercises and is more attentive to movements.
Now, the only negative I have to say is the mirror finish is still on the metal edges of this watch and will be distracting for some drivers. I have a cover on mine to reduce scratches and to cover the shiny parts.
Overall, I enjoy this watch with the new stretch bands and colors.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ultra amazing watch
on October 14, 2024
Posted by: Hazeat
from Virginia Beach, VA
Expertise:Intermediate
Verified Purchase:Yes
Such a beautiful watch. Love all the new features. Wish it had a rotating bevel, but I understand that wouldve been hard to maintain underwater, etc. It is a bit on the heavier side and I'm not a fan of the band, but it has been great and accurate on runs.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this watch the best!
on October 14, 2024
Posted by: Mysamsunglife
[This review was collected as part of a promotion.] This watch the best battery without even using the battery saver mode. The AI and features are on point. From day to night clock face is amazing. I use it for walking a few days ago. and as I walking I noticed how easy it kept my heart beat,steps and calorie burn. The pinch and knock gestures work perfect. The emergency siren is pretty loud to come a watch. I like the size of galaxy ultra watch, easy to change bands. It works with my other samsung products.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best watch Samsung Made
on October 14, 2024
Posted by: Reese876gad
[This review was collected as part of a promotion.] This Samsung watch ⌚️ is a overall great watch, it has luxury and I like the new overall health score that it gives daily. The heart rate is accurate and I also like the action button. From the day Samsung did their video lauch on YouTube I knew I had to get this product and I am happy that I did. Pleaseeeee bring back the wireless charging for the watch ultra via Samsung phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone!!
on October 14, 2024
Posted by: Gustavo0207
[This review was collected as part of a promotion.] Galaxy IA, it's really amazing, the features awesome, and what to said about the camera, the most clear videos and pictures, how you can editing all your pictures. Everything about this phone it's amazing!
Like all Samsung products!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I absolutely love this watch
on October 14, 2024
Posted by: Fuzzylox
[This review was collected as part of a promotion.] This watch is amazing. It has AI built into it and is super easy to use but has many features. I would highly recommend it to anyone who is a tech nerd. The battery life is excellent I get about 2 days of use out of the battery.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's ok. Bulky.. sides plastic
on October 14, 2024
Posted by: Jclel4
[This review was collected as part of a promotion.] Just got my ultra watch with galaxy ai.. decent deal with trade in. I got this watch expecting better battery life and I'd say just OK. Overall it's ok.. wish I would of went with different color though
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 15, 2024
It's great to hear from you, Jclel4. We appreciate your honest feedback on the Galaxy Watch Ultra. Our goal is to ensure that our customers have the best experience possible with our products and services. Features like the Galaxy Watch Ultra’s daily AI companion will keep you feeling healthy with its personalized wellness programs. These include your energy score, sleep analysis, sleep apnea monitoring, and workout comparisons. It also has a durable lightweight casing, ready for tough environments. We're glad to see that you are enjoying your watch, despite what you are experiencing with the battery life. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. If your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Also, make sure to update your apps as well as the Watch Ultra itself. Check out the link attached for additional options that should help optimize your watch's battery life. If this continues to be your experience, please reach out to us at Samsung Support so that we can further assist you.
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (Optimize Battery Life)
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Written by a customer while visiting Samsung US
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