Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
The Galaxy Watch Ultra impresses with its rugged.
on July 25, 2025
Posted by: Nani89
[This review was collected as part of a promotion.] I've been using the Galaxy S23 Ultra, and what truly stands out for me is the Galaxy AI—especially Circle to Search and AI image editing. Circle to Search is incredibly useful; I just long-press and draw a circle around anything on my screen, and it instantly gives me detailed results without leaving the app. It’s fast, intuitive, and makes exploring anything I see online effortless. The AI photo editing tools are equally impressive. I can remove objects, adjust lighting, and even reframe photos in seconds—right from the Gallery app. It’s smart, simple, and saves so much time. Combined with the stunning display, powerful performance, and great camera, the AI features actually make the phone smarter in ways I use daily. The S23 Ultra isn’t just a high-end phone—it’s genuinely helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Polymath's Powerhouse on the Wrist: Galaxy Watch
on July 24, 2025
Posted by: Madmike
[This review was collected as part of a promotion.] Its build quality? Rugged yet refined—durable enough for outdoor adventures, classy enough to wear while drafting a cover letter. And the battery life backs up the "Ultra" name. Whether I’m toggling between tasks, field-testing gear, or just savoring quiet time lakeside, this watch handles it all without friction.
Best part? I don’t need to micromanage it. Galaxy AI learns, adapts, and feels like a silent co-pilot in my polymath routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse Watch
on July 24, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My Galaxy Watch Ultra is incredible! I am very pleased with it's performance and it's multitude of uses. All the bases are covered! Overall excellent experience!
Value
5
Written by a customer while visiting Samsung US
Posted by: Rao k
from Texas
Expertise:Beginner
Verified Purchase:Yes
No sync with iphone and charging is not best and need lot of patience to synchronize
Design
3
Response from Samsung USBy R&R Team, August 20, 2025
Greetings Rao,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we improve the performance and functionality of our product line. The Galaxy Watch7 relies on Google Play services which is not supported on iOS. Feel free to review, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would care to provide additional feedback with us or if you would like any further assistance after reviewing the resources shared, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Watch Ultra. We appreciate your feedback as we improve the performance and functionality of our product line. The Galaxy Watch7 relies on Google Play services which is not supported on iOS. Feel free to review, "Samsung Galaxy smart watch and phone compatibility" if you would like to learn more about compatibility. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode, up to 60 hours of battery life without Power Saving mode, and up to 48 hours in Exercise power saving mode. This is based on typical usage so results may vary. There are various reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For instance, certain apps can increase battery consumption. Please take a moment to check out, "Reduced battery life on your Samsung smart watch" to learn what factors, if any, may be impacting the life of your device. If you would care to provide additional feedback with us or if you would like any further assistance after reviewing the resources shared, please do not hesitate to contact Samsung Support at your leisure. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Samsung Galaxy smart watch and phone compatibility
https://www.samsung.com/us/support/answer/ANS10004668/
Written by a customer while visiting Samsung US
Customer Rating
5
Here for the long haul!
on July 24, 2025
Posted by: BlackRabbit
[This review was collected as part of a promotion.] I have had the original Galaxy Watch Ultra for a year now and it is still works like a champ due to Samsung's software support! Galaxy AI is so helpful. I am confident Samsung will keep this thing running great with future updates. A week after the updated Ultra came out I received an OS update which made me feel taken care of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I Was Converted
on July 24, 2025
Posted by: 0m3n5o9
[This review was collected as part of a promotion.] First off i just wanted to say this product has absolutely changed my outlook on smart watches. before this watch i was all about G-Shocks and automatic watches, swore up and down there was no use for a smartwatch because i already had a smartphone. This watch turned that belief upside down. i work in a Freezer thats -2 F and because im wearing gloves i cant easily just pull out and use my phone. my Galaxy Ultra watch does everything my phone can do and more now that it has AI capabilities. initially i was afraid of it freezing in the cold but even after 3 hours in the freezer it has had no problems at all dealing with that extreme of an environment. This watch is built like a Tank and if it can handle the abuse ive thrown at it, it can handle anything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are amazing
on July 22, 2025
Posted by: Teezee
[This review was collected as part of a promotion.] The Galaxy AI is first hand.
It makes using the watch Ultra easier and more accessible
The apps and faces are great and the health monitoring is top class..I enjoy the snoring feature. It let's me know i actually do snore. Lol 5 stars
It makes using the watch Ultra easier and more accessible
The apps and faces are great and the health monitoring is top class..I enjoy the snoring feature. It let's me know i actually do snore. Lol 5 stars
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent watch
on July 22, 2025
Posted by: Doris1808
[This review was collected as part of a promotion.] Is very satisfactory, Save my time, help me for all activitys.
Value
5
Written by a customer while visiting Samsung US