Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Sergio S
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
Love the watch: the performance and the screen stand out.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from India
Expertise:Intermediate
Verified Purchase:Yes
A Great All-Around Smartwatch
I've been using the Samsung Galaxy Watch Ultra for a while now, and it's truly impressive. Here are a few standout features:
Battery Life: One of the best things about this watch is its battery life. Unlike many smartwatches that need to be charged daily, the Galaxy Watch Ultra easily lasts several days on a single charge. It's incredibly convenient, especially if you're always on the go and don't want to be tied to a charger.
Brilliant Display: The display is bright and crisp, even in direct sunlight. Whether I'm checking notifications, reading messages, or tracking my exercise, everything looks clear and sharp. The touchscreen is also very responsive, making it easy to navigate through apps and settings.
Accurate Exercise and Heart Rate Tracking: When it comes to fitness, this watch is a fantastic companion. It accurately tracks my workouts, whether I'm running, walking, or cycling. The heart rate monitor is reliable, giving real-time updates during exercise. It's nice to know I can trust the data when I'm trying to stay healthy.
Overall, the Samsung Galaxy Watch Ultra is a solid choice if you want a stylish smartwatch with excellent battery life, a stunning display, and dependable fitness tracking. Highly recommended!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: AElk
Verified Purchase:Yes
Issues with battery life, I don't really like the new band. Also the square shape is really ugly.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 25, 2024
Hey Aelk! Thanks for reaching out to share your candid review about the Galaxy Watch Ultra. Galaxy AI features on the Galaxy Watch7 and Galaxy Watch Ultra include improved sleep tracking options and workout routines. You can try out marathon workouts like triathlons, receive detailed analyses of your current health and wellness with energy scores, and keep an eye on your sleep patterns. If you are experiencing a shortened battery life it's important to make sure that your watch is up to date with the latest software update available. Also, if your watch is paired with a Samsung phone you can use Samsung Members to perform a diagnostic on your watch battery. If it passes the test, you'll know the battery is in good condition. Apps may have a bug that causes them to use excessive battery, make sure all your apps are up to date for the best performance. Be sure to check out the link provided for additional options to help increase your watch's battery life. As far as the bands, we do offer a plethora of bands that may fit your style and comfort. We really appreciate your valuable feedback. If you have any further concerns or questions, please be sure to let us know at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Bill Fisher
from California
Expertise:Intermediate
Verified Purchase:Yes
Two weeks old I'm getting overheating alerts just sitting on the sofa watching TV. Then it goes into Emergency Mode. Called for support and after 60 minutes on phone they promise to call me? Terrible. This is my 2nd Samsung watch that has this problem.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, October 25, 2024
Thanks for sharing your insightful feedback on the Galaxy Watch Ultra, Bill. We always strive to provide the best experience for our customers. We hate to see that you've been experiencing overheating alerts on your watch. Whether you're using a phone, tablet, smartwatch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. We recommend checking and making sure that your watch is up to date with the latest software update available. Check out the link attached for additional options to help keep your devices at their normal operating temperature.
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS10002887/ (overheating)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Kendawg
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
Only had it for 2 weeks and I'm getting about 3 and a half days on a fully charge. Nothing negative to say this far. The best Samsung watch to me in my opinion.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best watch I have ever owned hands down
on October 24, 2024
Posted by: F15mechanic63
[This review was collected as part of a promotion.] This watch has made my life so much easier. I love the idea waking up and veiw my energy score to help determine how I should proceed for the rest of the day. Also my medication reminders help keep on top and not miss any doses. When I'm out and about I have had people what watch I'm wearing. I gladly tell them them it's my Samsung Galaxy Ultra and where to go to get one. Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Posted by: Joe Moerler
Expertise:Expert
Verified Purchase:Yes
Excellent battery life massive improvement over the 4
Written by a customer while visiting Samsung US
Posted by: Loyal Samsung watch
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
I love the watch, I am really happy that the the edge and ridge of the design keeps the glass from cracking as easily as the 6. I don't like the manly looking watch bands. There should be a slimmer more feminine version of the band for ladies not just colors. Other than that it works great, keeps my steps, monitors my sleep, and reminds me to take my medication daily. I would recomend this watch to friend and family.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US