Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Nugget
from San Diego
Expertise:Intermediate
Verified Purchase:Yes
Went from a Galaxy watch 4 classic to the ultra. Absolutely worth it. I love this watch. I operates very similar, but with new added features and fits me perfectly. Plus, I was able to get it significantly discounted by doing the trade in. Faster, more responsive, very comfortable. No ragrats.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra legit
on October 29, 2024
Posted by: JJCBuddy
[This review was collected as part of a promotion.] I have had a handful of Samsung watches from day one. The Galaxy watch Ultra is truly the pinnacle of the entire line. A Premium experience from every angle beginning with the look on your wrist. I found the color of the materials that suited my goals as a watch that can be worn for every occasion. It's a daily driver that exceeds expectations. Fast response to touch, smooth motion. The Galaxy AI on the watch and S24 Ultra work together for new ways to interpret health data, useful. Great screen color that pops when it should depending on the app. Great feel and weight. It's Ultra!
Value
5
Written by a customer while visiting Samsung US
Posted by: Samsung Fan 85
from Texas
Expertise:Expert
Verified Purchase:Yes
Unfortunately in real life not only does the watch look way worse than the Galaxy Watches that I have but it's not even an upgrade technologically... It's basically the same... And cost almost 3x the price. So disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, October 30, 2024
It's great to hear from you! We always look forward to getting feedback from our valued customers. We see that you reached out regarding the Galaxy Watch Ultra. The Galaxy Watch Ultra is designed specifically for fitness enthusiasts who demand premium performance from their wearable technology. As our most durable model to date, it is crafted to withstand the rigors of high-intensity activities and extreme outdoor conditions. Whether you're a runner looking to track your distance and pace, a cyclist focusing on heart rate and performance metrics, or a swimmer wanting to monitor your laps and strokes, the Galaxy Watch Ultra has you covered. In addition to its rugged design, the watch is equipped with an array of advanced health and wellness features. It includes tracking capabilities for stress management, sleep quality, and hydration levels, helping you maintain a balanced lifestyle. The watch also provides insights into your daily activity levels, ensuring you stay motivated and on track toward your fitness goals. One of the standout features of the Galaxy Watch Ultra is its new Quick Button. This convenient addition allows you to easily launch your favorite exercises with just a single press, making it simpler to get started on your workouts without getting distracted by navigating through menus. Again, we appreciate your feedback and we hope to hear more from you in the future. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
I just love it
on October 29, 2024
Posted by: Gowda007
[This review was collected as part of a promotion.] The Galaxy Watch Ultra impresses with its rugged design, excellent build quality, and comprehensive health-tracking features, making it a strong choice for fitness enthusiasts and adventurers. It offers an extended battery life, bright and responsive AMOLED display, and advanced GPS capabilities, making it ideal for outdoor use. The interface is smooth and user-friendly, integrating well with Samsung's ecosystem, while also supporting various third-party apps. However, the watch’s size might feel bulky for some, and it's priced on the higher end, but its performance and durability make it a worthwhile investment for those seeking a premium smartwatch experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Expected better battery life and performance
on October 29, 2024
Posted by: SDaddyS
from AZ
Expertise:Intermediate
Partially works. Does not register wrist movements to activate screen 30% of the time. 99% of the time manual workout start does not work. Automatic workout sensing activation does not work. Battery last maybe 36 - 48 hours. Not connected to cellular network just to phone.
Features
5
Performance
3
Design
5
Value
4
Response from Samsung USBy Social Commerce, October 30, 2024
Hey! Thanks for the outreach! We noticed you reached out to share your candid feedback about the Galaxy Watch Ultra. We noted your concerns and would like the opportunity to work with you to get them resolved. Your watch is smart enough to know when to turn itself on and off. You can also manually change these wake-up settings to fit your preferences. However, if certain silent modes are turned on, such as Good night mode, the watch screen may not wake up when the wrist you're wearing the watch on is raised. Please follow the guidelines in the link attached to learn how to use wake-up gestures and adjust the feature's settings. As far as the auto workout detection, you must work out for 10 minutes in order for the automatic workout detection feature to detect the related workout activities you perform. Tap Health settings, tap Workout detection, and then make sure the switch is turned on. Next, turn on the switch for the desired workout activities. Also, be sure to keep your watch up to date with the latest software update available. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. We've attached a link that provides options to help optimize your watch's battery life. If any of this persists, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003202/#:~:text=Navigate%20to%20Settings%2C%20and%20then,when%20in%20Power%20saving%20mode. (wake up gestures)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/troubleshooting/TSG01003202/#:~:text=Navigate%20to%20Settings%2C%20and%20then,when%20in%20Power%20saving%20mode. (wake up gestures)
https://www.samsung.com/us/support/troubleshooting/TSG01003232/ (battery)
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Premium watch with a Premium price
on October 29, 2024
Posted by: ESJEA24
[This review was collected as part of a promotion.] The only con I can give this watch is lack of a rotating bezel which I've come to love from samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Rambo
on October 29, 2024
Posted by: Joe7Re
from California
Expertise:Intermediate
I lik
e the whach Samsung is nice Brent end the fonts 3
e the whach Samsung is nice Brent end the fonts 3
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: WGH21
from Raleigh, NC
Verified Purchase:Yes
Love the look and performance!!! I wear this watch 24/7.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US