Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Rick
from PA
Expertise:Expert
Verified Purchase:Yes
Moved up from a Watch 5 Pro. The 5 Pro was fast, but this Ultra is even faster. Beautiful display. Unfortunately, the same issue I saw with the 5 Pro is still present with this model: it misses most of my floor climbs. I routinely do 12 - 15 floors every day, but it only records 3 - 4 most days. Fitbit is much better at recording these accurately. Other tracking functions appear to be good. About the same battery life as the 5 Pro, but it seems to charge a little bit more slowly.
Disappointed that the magnetic clasp band from the 5 Pro wasn't available on the new one. Had to replace it with a third party product. Overall an impressive watch and I do recommend it.
Disappointed that the magnetic clasp band from the 5 Pro wasn't available on the new one. Had to replace it with a third party product. Overall an impressive watch and I do recommend it.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: RJ the tech reviewer
from Shirley, NY
Expertise:Intermediate
Verified Purchase:Yes
I have had my Galaxy watches in the past, but nothing compared to this one tho, the screen is a bit larger, battery does last 2 days depending on quantity of notifications received.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
For the price point, the battery is disappointing.
on November 14, 2024
Posted by: William
from North Carolina
Expertise:Intermediate
Verified Purchase:Yes
Disappointing battery life.........................
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, November 18, 2024
It’s great to hear from you, William! We truly appreciate you sharing your experience with the Galaxy Watch Ultra. The Watch Ultra features our best battery yet, designed to last for days and support your longest workouts, with a power-saving mode extending battery life up to 100 hours and an exercise power-saving mode providing up to 48 hours of use. If you're experiencing battery drain or decreased battery life, it may be due to certain apps increasing consumption. If your watch is paired with a Samsung phone, use the Samsung Members app to perform a diagnostic check on the battery; if it passes, the battery is likely in good condition. Additionally, ensure all your apps and the watch software are updated, as some apps with bugs may cause excessive battery usage. Check out the link attached for additional options to help optimize your watch's battery life. If this continues, be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Lrgbadboy
from Albuquerque
Expertise:Intermediate
Verified Purchase:Yes
Love this watch, great battery life, excellent features
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yamil
from Colorado
Expertise:Intermediate
Verified Purchase:Yes
The battery life is better than ever, I have used it all.day long and it only goes down to 80%
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Snacks
Expertise:Intermediate
Verified Purchase:Yes
The offer was good. Time and transfer for new watch was easy and smooth.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ravi
from Canada
Verified Purchase:Yes
Love it. I upgraded from watch 6 classic to ultra and I am glad I did. It's fast and the new health features are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it, Still wish it had the mechanical bezel..
on November 13, 2024
Posted by: RockRDR
from Az
Expertise:Expert
Verified Purchase:Yes
Love it, Still wish it had the mechanical bezel...
I would recommend this to a friend!
Features
3
Performance
5
Design
2
Value
5
Written by a customer while visiting Samsung US