Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
The Ultra doesn't disappoint
on June 30, 2025
Posted by: Madcat
[This review was collected as part of a promotion.] The Ultra does a fantastic job at utilizing Galaxy AI in keeping track of my workouts and sleeping routines. I was actually impressed on how accurate it was in tracking my limited hours of sleep. Even the step monitor is a lot more accurate than my former 5 Pro's (which I found odd).
As for the esthetics of the Ultra... it's bulky, which took a little getting used to, but its easily overlooked. Just wished it had rotating dial or roladex menu knob, maybe something to ponder for the Ultra 2? Appearances? This watch looks great on my wrist, and has a decent aftermarket for cases and bands to help exploit its appearance and functions.
Battery life is actually quite good. The longest I went without a charge was 4.5 days and that was with daily routine usage.
All in all, I'm very happy with the smart watch.
As for the esthetics of the Ultra... it's bulky, which took a little getting used to, but its easily overlooked. Just wished it had rotating dial or roladex menu knob, maybe something to ponder for the Ultra 2? Appearances? This watch looks great on my wrist, and has a decent aftermarket for cases and bands to help exploit its appearance and functions.
Battery life is actually quite good. The longest I went without a charge was 4.5 days and that was with daily routine usage.
All in all, I'm very happy with the smart watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on June 30, 2025
Posted by: Zeus01
[This review was collected as part of a promotion.] The Samsung Galaxy Watch Ultra excels in durability, battery longevity, performance, and comprehensive health and fitness tracking. It’s a top-tier choice for Android users wanting a rugged smartwatch that goes beyond the ordinary—and rivals the best in the industry.
It is Ideal for: Outdoor enthusiasts, multi-day travelers, athletes, and those who want serious smartwatch capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, light and awesome battery life
on June 30, 2025
Posted by: Chip94
[This review was collected as part of a promotion.] Keeping track of your health goals is incredibly convenient with the watch. Its advanced features offer a seamless experience for monitoring your well-being. Combining the watch with the innovative Galaxy AI enhances the overall user experience significantly. This integration simplifies tracking your progress and provides personalized insights. You'll find achieving your health goals has never been so effortless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
functional
on June 30, 2025
Posted by: galaxyguy
[This review was collected as part of a promotion.] It resets atleast once a month and wipes my watch completely. Other than that its been okay.
Value
3
Response from Samsung USBy R&R Team, July 1, 2025
Hey there GalaxyGuy,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch Ultra is resetting itself automatically, please first try rebooting both the watch and your phone, then updating software, and checking for issues with the Bluetooth connection or third-party apps. You can also try wiping the watch's cache. If your device resets again after following these steps, please be sure to send an error report to our engineers so we can look further into it. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Software Update
https://www.samsung.com/us/support/answer/ANS00077582/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your Galaxy Watch Ultra is resetting itself automatically, please first try rebooting both the watch and your phone, then updating software, and checking for issues with the Bluetooth connection or third-party apps. You can also try wiping the watch's cache. If your device resets again after following these steps, please be sure to send an error report to our engineers so we can look further into it. Let us know if you would like any further assistance afterward by reaching out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
How to submit an error report for your Galaxy device or app
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Software Update
https://www.samsung.com/us/support/answer/ANS00077582/
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on June 30, 2025
Posted by: Pachexmix10
[This review was collected as part of a promotion.] This product has helped me keep better track of my health. I keep track of my steps and can monitor my heart beat and oxygen levels. The big thing is being able to monitor my sleep. I would 10/10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect fit
on June 30, 2025
Posted by: Nina73
[This review was collected as part of a promotion.] Does almost everything my phone would do with some extras love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung watch yet!
on June 30, 2025
Posted by: Pagodaoflove1
[This review was collected as part of a promotion.] Love this watch. Really nice design and large enough but not ridiculously large. There are many after market options for cool watchbands too. The features are many. I use it mostly for fitness tracking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
sportsmanship
on June 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use it for long walks, for swimming, to measure my heart rate and it's great.
Value
5
Written by a customer while visiting Samsung US