Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
4 out of 5
4
Great watch, but run tracking is glitchy.
on November 25, 2024
Posted by: Matteo B
from El paso, Texas
Expertise:Intermediate
Verified Purchase:Yes
This watch is great for the most part. It has a lot of features that separate it from the galaxy pro 5 I traded in. I wish the run tracking was better. Periodically, it asks if i have finished my workout while I am running a sub-8 mile pace. Which should not happen. I have the auto detect turned off for workouts. This is a very important watch function for me, so I would love to see it fixed.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
FANTASTIC WATCH SAMSUNG, BRAVO..
on November 25, 2024
Posted by: Keagan
from Paramus, NJ
Expertise:Expert
Verified Purchase:Yes
What an amazing device. Loving every aspect of it. Wish the top bezel was TI only because it already scratched(my job can be rough at times). Super fast and responsive Zero lag. Super stylish, looks much better in person. Feels great on the wrist, nicely balanced. Plethora of apps availability if needed. Yes I reccomend.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Painful for smaller wrists
on November 24, 2024
Posted by: YY001
from Point Roberts
Verified Purchase:Yes
It was painful to wear long term. It feels as though the nerves are being pinched, even when it is sung and not overly tight.
No, I would not recommend this to a friend.
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 25, 2024
Thank you for sharing your feedback on the Galaxy Watch Ultra. The Watch Ultra is our most powerful smartwatch, featuring next-gen processing power backed by Galaxy AI. If you experience discomfort or skin irritation while wearing your Samsung smartwatch, it may be time to clean it, as residue or foreign materials could be irritating your skin. Ensure you are wearing the watch correctly by centering it on the top of your wrist, sliding the end of the strap through the loop, and fitting it securely while firmly inserting the pin into the adjustment hole—make sure the pin is fully inserted but avoid overtightening the strap. If you encounter severe irritation, remove the watch and wait two to three days for your symptoms to improve; if issues persist or worsen, consult a physician. Cleaning and adjusting your watch can help achieve a more comfortable fit, allowing you to enjoy its features without discomfort. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice watch for the price
on November 24, 2024
Posted by: Shay
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Only thing I dislike is the band.....it's gets dirty really easy
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very high end watch and experience
on November 24, 2024
Posted by: Tyler m
from San jose, ca
Expertise:Intermediate
Verified Purchase:Yes
Exceptional experience i would do it again whenever i trade in my devices
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Ultimate smartwatch.
on November 24, 2024
Posted by: Dennis P
from Tampa, Florida
Expertise:Intermediate
Verified Purchase:Yes
A great smartwatch, definitly building on previous generations.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy ultra
on November 24, 2024
Posted by: Danny F
Verified Purchase:Yes
Well sized screen bezel and handling of apps for the use of everyday tasks.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great watch, sub par battery life
on November 24, 2024
Posted by: Jdelfi
from Georgia
Expertise:Expert
Verified Purchase:Yes
Great features. Battery life is less than advertised.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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