Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
What a beautiful watch looks so elegant and sporty
on November 30, 2024
Posted by: Dave D
Verified Purchase:Yes
I get so many compliments on the watch. I like how it looks on my wrist. The size of the watch is perfect for bigger hands. Quality is built makes it feel worth every penny. Battery is great i get 2 days of wear using everything on the watch especially all the health information. I can see all information outside on a very sunny day it gets so bright.i love everything about it. Definitely recommend.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quit thinking about it, get it, it's awesome!
on November 30, 2024
Posted by: Teddy from Michigan
from Southwest Michigan
Expertise:Expert
Verified Purchase:Yes
I've had the watch 4 classic for a couple years and it's time to upgrade. I wasn't sure about this watch because of the design, but after checking it out and comparing it to the watch 7, I'm glad I went with the ultra. It's absolutely amazing! I don't miss the rotating bezel as much as I thought i would and there are so many accessories you can find online to add to is already awesome build. I found this hefty band, bezel cover and scratch guard in the picture
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great watch!!
on November 30, 2024
Posted by: Tom C
from San Diego
Verified Purchase:Yes
Great watch. It does everything I want it to and more. Battery life is long and overall it is a great watch! I would recommend this watch to anyone who enjoys outdoor activities, workouts, tracking healthy living .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
very enjoyable watch to wear
on November 29, 2024
Posted by: Jay D
from Arlington Heights, IL
Expertise:Intermediate
Verified Purchase:Yes
After a few weeks, this watch surpased expectations
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful watch
on November 29, 2024
Posted by: Maximiliano
Verified Purchase:Yes
Looks great. Happy with my purchase......
Have gotten complements on it
.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on November 29, 2024
Posted by: Jc4Huskers
from Norwalk Iowa
Expertise:Intermediate
Verified Purchase:Yes
Love this watch. Size is excellent to read numbers and text.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Smartwatch ever
on November 29, 2024
Posted by: Swampfox
from Atlanta, Ga
Expertise:Intermediate
Verified Purchase:Yes
Perfect size and outstanding quality and features. Best smart purchase Ive made.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Watch battery SUCKS
on November 28, 2024
Posted by: Garrett
from California
Verified Purchase:Yes
I am so upset. The second time having purchased the watch and the battery lasts 1 day only. First time, didn't even charge.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, November 29, 2024
It's wonderful to hear from you, Garrett! Your feedback is always appreciated as we strive to make improvements. The Watch Ultra features a power-up cycling function that utilizes Functional Threshold Power (FTP). By pairing a power meter with your Galaxy smartphone, Galaxy AI can quickly estimate your FTP based on your heart rate. You can then set your training intensity according to your FTP to help you achieve peak performance. We understand the importance of having a durable battery so that you can enjoy the features of this watch. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please check out the link attached for options to help optimize your watch's battery life. If this continues to be your experience, please be sure to reach out to us at Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
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Written by a customer while visiting Samsung US
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