Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
Super watch
on November 30, 2024
Posted by: Pugluvr01
from Franklin ohio
Expertise:Intermediate
Verified Purchase:Yes
Best looking watch u have ever had
..this is my 3rd samsung galaxy watch
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New watch
on November 30, 2024
Posted by: Jacob
from Miami
Expertise:Intermediate
Verified Purchase:Yes
Excellent fit, elegant, perfect fir every day use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect watch ! ❤️👍🏻
on November 30, 2024
Posted by: Kristina
from San diego CA
Expertise:Intermediate
Verified Purchase:Yes
I received my watch and trade it in my gear s3. The watch is great and very easy to use and set up. Great features with plenty of options. The call quality is great on the watch. So far the battery holds around 3 days with regular usage and Bluetooth on all the time. It is super useful to use the watch for sleep cycles and keep track of healthy routines. I love the wrist band I picked orange peakform, it's comfortable and sleeping with it is not bothersome. So far I love everything about it. ❤️👍🏻
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Watch ultra
on November 30, 2024
Posted by: Queenevett
from Alabama
Expertise:Intermediate
Verified Purchase:Yes
This watch is the best so fast as far as the big face of it and the comfortable fit on the wrist. The only thing I don't like about it is that there is not many choices for watch faces for it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy watch ultra Best Watch
on November 30, 2024
Posted by: Anonymous
from Washington
Expertise:Expert
Verified Purchase:Yes
Best looking watch so far and not to mention samsung in house trade-in promotion are unbeatable. I am very happy with the purchase and highly recommend others to try it out .
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good watch, doesn't include a/c charging adapter!
on November 30, 2024
Posted by: Rich
from Cheshire, MA
Verified Purchase:Yes
I found the watch to a good watch with at least a 3 day battery supply. I am still learning more features as I countinue to use it as compared to a Samsung Gear 3 that I had before. Biggest difference in the learning curve is the watch face and how well it adapts for me. My biggest complaint on the purchasing experience is that you need a USB-C charger adapter to be able to charge the phone and it does not come with the watch so you now have to go and purchase one if you do not have one already. I am not talking about the actual magnetic charger, but the adapter part that you plug a USB-C plug into that then plugs into a regular 110v a/c outlet.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
better battery please
on November 30, 2024
Posted by: EfrainJ7
from florida
Expertise:Expert
Verified Purchase:Yes
The watch is beautiful, the operating system is great but the battery is terrible and the charging is very slow.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, December 3, 2024
Thank you for sharing your feedback on the Galaxy Watch Ultra, EfrainJ7. Your insights are invaluable as we strive to improve our products. We’re thrilled to hear that you enjoy both the design and operating system of the watch. With our best battery ever, the Galaxy Watch Ultra provides power for days, ensuring you stay charged even during your longest workouts—offering up to 100 hours in Power Saving Mode and up to 48 hours in Exercise Power Saving Mode. We want you to get the most out of your Watch Ultra and we understand that a good battery life is key to that. To maximize your experience with the watch, it's helpful to keep in mind that certain applications may influence battery performance. By monitoring app usage and managing settings, you can enhance the battery longevity and get the most out of your Watch Ultra. Check out the link attached for options that should help optimize your watch's battery life. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Watch
on November 30, 2024
Posted by: Chad B
from Dallas-Fort Worth
Expertise:Expert
Verified Purchase:Yes
I absolutely love this watch. It has all the features that I wanted in my watch.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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