Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
The best Samsung Watch I owned
on December 8, 2024
Posted by: k_gu
from NC
Expertise:Intermediate
Verified Purchase:Yes
Great watch! I love it. Upgrading from GW5Pro. Vey tough
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
3
on December 7, 2024
Posted by: JRODRIGONC
from New York
Expertise:Expert
Verified Purchase:Yes
Amazing watch and we're telling you need
Hazel it's a one watch
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The watch for you
on December 7, 2024
Posted by: Techman
from Omaha, NE
Expertise:Intermediate
This watch is very useful. There's nothing I dislike about it. I like the shape and bold look. Great job Samsung!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome
on December 7, 2024
Posted by: Alan
from California
Verified Purchase:Yes
The product of SamsungS24 and Samsung Ultra Watch are very good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another great Galaxy watch.
on December 6, 2024
Posted by: Mr Smith
from WNY
Expertise:Expert
Verified Purchase:Yes
Really like the features and appearance of the Galaxy Watch Ultra. The shipping was quick and secure. The trade in process went smoothly.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is Ultra
on December 6, 2024
Posted by: Watch Guy
Expertise:Intermediate
Verified Purchase:Yes
Great upgrade from the Galaxy 5. Battery time is about three days before recharge. People complaining about battery time should look how many apps are running.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extraordinary gift.
on December 6, 2024
Posted by: Joaquín Cab
from Hagerstown, MD
Verified Purchase:Yes
It was a gift, but he enjoy it to much and was so happy.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Too heavy and uncomfortable
on December 6, 2024
Posted by: Tubalou
from Pennsylvania
Expertise:Expert
I bought this as part of the Black Friday promotion to replace my Watch 5 Pro. I was looking for some of the additional sensor capabilities and accuracy. I do like the ease of changing bands and found inexpensive adapters that allowed using the 20mm bands from my former watches.
The screen looks great and it is responsive. However, after wearing it for a day I had to return it. It was so heavy that it actually hurt my wrist and started to make my hand numb. It also won't work with the watch faces I bought for my earlier watch, but I could have lived with that. I really wanted to like this, but I'm sticking with my 5 Pro for now.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, December 8, 2024
We appreicate your feedback on the Galaxy Watch Ultra, Tubalou. We always look forward to getting insights from our customers. With the new One UI, powered by an all-new processor, the Galaxy Watch Ultra is designed to support you on every adventure. Gear up for any expedition with a variety of band options for all terrains. We're glad to see that you enjoyed the screen and responsiveness of the Watch. We noted your concerns about the watch being heavy for you. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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