Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
3
Keep your Classic watch the dial is way too useful
on December 9, 2024
Posted by: Qst0075
from Seattle Washington
Expertise:Intermediate
Verified Purchase:Yes
Honestly not what I thought. No dial, action button with no real useful function, and extremely limited customization on watch face.......would have preferred to keep my 5 Classic
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, December 11, 2024
Howdy Qst0075,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Galaxy Watch Ultra differs from our previous iterations: the Watch Ultra offers our most powerful smartwatch processor, it has been designed with Titanium, has a cushion design, has a Sapphire Crystal glass display, with Dual-Frequency GPS, a BioActive Sensor, Quick Button, has a Dynamic Lug System, with the largest battery available in a Galaxy Watch. Plus, you have Galaxy AI featured with your Galaxy Watch Ultra. For your convenience, I have included a few helpful links for your review. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive in providing the best products with superior functionality on the market for our customers while staying committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's how the Galaxy Watch Ultra differs from our previous iterations: the Watch Ultra offers our most powerful smartwatch processor, it has been designed with Titanium, has a cushion design, has a Sapphire Crystal glass display, with Dual-Frequency GPS, a BioActive Sensor, Quick Button, has a Dynamic Lug System, with the largest battery available in a Galaxy Watch. Plus, you have Galaxy AI featured with your Galaxy Watch Ultra. For your convenience, I have included a few helpful links for your review. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Mabelle Avenger
from West Palm Beach,FL
Expertise:Beginner
Verified Purchase:Yes
Thank you making my dream come true with the watch ultra and also good job guys.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Will A
from NYC
Expertise:Expert
Verified Purchase:Yes
Great watch. Make more use of it than previous watches.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: dbluefish39
from Tallahassee, FL
Expertise:Expert
Verified Purchase:Yes
Would have been 5 stars but for your stupid mrthod of strap/bracelet attachment. None of my strap/bracelet collection works with your system!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Good upgrade for me from galaxy watch 4 classic
on December 9, 2024
Posted by: vodyara
from Pennsylvania
Expertise:Intermediate
Verified Purchase:Yes
Good upgrade for me from galaxy watch 4 classic...
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Good
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Love it! Great updates to the previous model, watch!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TexasDavy
from Texas
Expertise:Expert
Verified Purchase:Yes
visually appealing with similar functions as previous models
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Reuben
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Like the new design. The band fits better. The action button is customizable, I've got mine set to water lock.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
2
Written by a customer while visiting Samsung US