Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Tim F
from Tennessee
Expertise:Intermediate
Verified Purchase:Yes
Very nice watch, but it has so many functions calling it a watch seems to do it a disservice. With the Samsung health app, it tracks almost everything except blood pressure. The battery Life pretty good considering it is tracking my steps, my oxygen at night, heart rate variability and many others. With my Samsung 4 last year I was on vacation and started having problems with my heart rate so checked it out on my watch. Sure enough I was in minor Afib. I went and had it checked out luckily it wasn't immediately dangerous but I was sure thankful it let me know what was going on. I was very happy with the watches accuracy. I had to have a heart cardioversion a few months later and my watch immediately knew when my heart beat was normal again, that's impressive. The new ultra seems even better, and I am quite happy with it
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Fernando
from Seattle, WA
Expertise:Expert
Verified Purchase:Yes
Better battery life, good looking watch and some fun new experimental functions like gesture motions
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Kumar
from Fortmill, Sc
Expertise:Intermediate
Verified Purchase:Yes
Excellent watch got for the best trade in deal and Awesome features!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Shekhar
from Ny
Expertise:Intermediate
Verified Purchase:Yes
Nothing exciting, doesn't monitor heart beat automatically
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, December 23, 2024
Good day Shekhar,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, you can measure and record your heart rate. However, make sure you take your heart rate measurements when you are seated and relaxed. The watch can be configured to automatically measure and track your heart rate. Here's how: 1. From Samsung Health, tap Heart rate. 2. Tap Measure to begin measuring your heart rate. * After a moment, your heart rate is displayed on the screen. 3. Swipe up to view your minimum and maximum heart rate per hour. 4. Tap Settings to review additional settings for using the Heart rate feature such as measurement frequency and alerts. For your convenience, I have included a link to your device manual below. Feel free to get better acquainted with your device or customize it to your liking. If you would like to provide any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. As you know, you can measure and record your heart rate. However, make sure you take your heart rate measurements when you are seated and relaxed. The watch can be configured to automatically measure and track your heart rate. Here's how: 1. From Samsung Health, tap Heart rate. 2. Tap Measure to begin measuring your heart rate. * After a moment, your heart rate is displayed on the screen. 3. Swipe up to view your minimum and maximum heart rate per hour. 4. Tap Settings to review additional settings for using the Heart rate feature such as measurement frequency and alerts. For your convenience, I have included a link to your device manual below. Feel free to get better acquainted with your device or customize it to your liking. If you would like to provide any other feedback with us or if you would like any further assistance, feel free to contact Samsung Support. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Billy
Expertise:Intermediate
Verified Purchase:Yes
It's so much you can do with this watch I'm still learning
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Allecco16
from Chicago IL
Expertise:Intermediate
Verified Purchase:Yes
Thought at first it was going to look funny and too large on my wrist but not at all. I love the large face and fits fine on my wrist
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: J Patel
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Excellent Watch. The work that was put into making this Watch work is great!! I am a super fan of this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: George K
from Rochester NY
Expertise:Intermediate
Verified Purchase:Yes
Overall the watch is great. Awesome screen, nice functionality. I would and have recommended it.....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US