Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Foe20
Verified Purchase:Yes
Battery is improved from the previous (Classic) watch. Not enough to make it 5 ⭐ though.
Written by a customer while visiting Samsung US
Posted by: Carl B
from California
Expertise:Intermediate
Verified Purchase:Yes
Actually feels like an upgrade from my Galaxy Watch 5 Pro. Love the new design. Lita well. Seems slightly thinner, which i wanted. Love the upgraded band. Overall super satisfied and highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Jim720
from Colorado mountains
Expertise:Expert
Verified Purchase:Yes
This was an upgrade from a 5 Pro that I was generally very happy with. Had to return this one for service less than a week after receiving it due to random reboots (it was an overheating issue in the charging hardware). The repair process was fast and easy (BUT SHOULD NOT BE NECESSARY ON A BRAND-NEW PRODUCT). Have not yet used it enough to claim it's great, so far it is doing what it said it would do after repair return.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: SPKN
Expertise:Intermediate
Verified Purchase:Yes
Decent battery. Much improved from galaxy watch 3. Hope the screen doesn't burn in as bad as the 3 did.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Chris
Verified Purchase:Yes
The watch is PHENOMENAL. It's the learning curve for me that's getting used to.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Parker, co
Expertise:Expert
Verified Purchase:Yes
This is the nicest watch I have had to date from Samsung.
The setup was smooth, the screen is amazingly clear and it is quite accurate to measure steps and distance travelled.
The enhanced sleep funcion and energy scores are good motivators..
The setup was smooth, the screen is amazingly clear and it is quite accurate to measure steps and distance travelled.
The enhanced sleep funcion and energy scores are good motivators..
Overall a great watch, highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Brandon
from Bonita springs, Fl
Expertise:Intermediate
Verified Purchase:Yes
Works great, I love the bigger size. So much fast and longer battery life than my previous watches.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
no benefits over the watch7 except an extra sensor
on December 23, 2024
Posted by: killakam114
from California
Expertise:Expert
Verified Purchase:Yes
way too heavy and not worth the price for a minimally larger screen size and extra sensor.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, December 26, 2024
Hey Killakam114,
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. There are several differences between your Galaxy Watch Ultra and the Galaxy Watch7. The display size of the Watch Ultra is offered in 47mm, as you know, while the Galaxy Watch7 is offered in 40mm and 44mm. Next, the Watch Ultra was designed with Titanium and
Sapphire Crystal and the Watch7 was designed with Armor Aluminum and Sapphire Crystal. The Watch Ultra has a 10 ATM+IP68, MIL-STD-810H water resistance rating while the Watch7 has a 5ATM+IP68, MIL-STD-810H rating. The battery size on the Watch Ultra is significantly larger as well with 590mAh while the Watch7 offers a 300mAh/425mAh battery, depending on size chosen. The Watch Ultra also offers a Quick button, Home & Back button while the Watch 7 offers a Home & Back button. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#compare
Thank you for finding the time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. There are several differences between your Galaxy Watch Ultra and the Galaxy Watch7. The display size of the Watch Ultra is offered in 47mm, as you know, while the Galaxy Watch7 is offered in 40mm and 44mm. Next, the Watch Ultra was designed with Titanium and
Sapphire Crystal and the Watch7 was designed with Armor Aluminum and Sapphire Crystal. The Watch Ultra has a 10 ATM+IP68, MIL-STD-810H water resistance rating while the Watch7 has a 5ATM+IP68, MIL-STD-810H rating. The battery size on the Watch Ultra is significantly larger as well with 590mAh while the Watch7 offers a 300mAh/425mAh battery, depending on size chosen. The Watch Ultra also offers a Quick button, Home & Back button while the Watch 7 offers a Home & Back button. If you would like to share additional feedback with us or if you would like any further assistance, do not hesitate to contact Samsung Support at your leisure. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#compare
Written by a customer while visiting Samsung US