Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: KenF
from EC ,Wi
Expertise:Expert
Verified Purchase:Yes
Great watch with good battery life, and looks great also
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: jsollmi
from connecticut
Expertise:Intermediate
Verified Purchase:Yes
Love the weight, very comfortable. The battery life is great and my golf gps app is extremely accurate and fast.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: senorllaves
from usa
Expertise:Intermediate
Verified Purchase:Yes
I bought this as an upgrade to my watch for because I was never happy with the Sleep monitoring performance. This one was way worse! Absolutely useless for tracking sleep. Samsung should focus more on getting things right versus getting things to market.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, January 2, 2025
Hello Senorllaves,
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Step and heart rate tracking not working on Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch Ultra's sleep monitoring feature. If you would like any further assistance after reviewing these resources, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
https://www.samsung.com/us/support/answer/ANS00090402/
Thank you for finding the time out of your lively day to share your sentiments with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as it allows us to improve the design and functionality of our product line while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Wearing your watch to bed will help you keep track of your sleep patterns. With the Samsung Health app and Sleep tile on your Galaxy watch, you'll be able to view your sleeping time, record your snoring, and use sleep coaching options. You can even control your smart devices, such as your TV, to make sure you don’t stay up too late watching movies. Please take a moment to review, "Use Samsung Health sleep monitoring on your Galaxy Watch" and "Step and heart rate tracking not working on Samsung smart watch" to help resolve what you may be experiencing with your Galaxy Watch Ultra's sleep monitoring feature. If you would like any further assistance after reviewing these resources, do not hesitate to reach out to Samsung Support. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003204/
https://www.samsung.com/us/support/answer/ANS00090402/
Written by a customer while visiting Samsung US
Posted by: Jbone
from Pittsburgh, PA
Expertise:Expert
Verified Purchase:Yes
Really like the hardware and features, but app availability still really lacking.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Watch Ultra
on December 31, 2024
Posted by: Smillnyc
from Long Island NY
I bought this watch a week ago and I love it. I could not be happier with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Yvonne
from Kempner, TX
Verified Purchase:Yes
Good battery life, fast charging, lots of app options for convenience
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Posted by: Nels
Verified Purchase:Yes
Great device. I am glad I made this purchase and received it for a great price. Samsung always coming in clutch.
Written by a customer while visiting Samsung US
Posted by: Edgargil
from Ypsilanti, MI
Expertise:Intermediate
Verified Purchase:Yes
As a suggestion: improve the performance of your battery, but in itself it is an excellent smart watch, I would not change it for another. 100/100
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US