Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Krishal
from Michigan
Expertise:Expert
Verified Purchase:Yes
Low battery life then what is marketed
It reported sleep for a few days and then stopped
Was expecting much more benefitial
It reported sleep for a few days and then stopped
Was expecting much more benefitial
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
2
Response from Samsung USBy R&R Team, January 7, 2025
Greetings Krishal,
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your device. Without having more details available regarding what you may be experiencing with your sleep monitoring feature and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your leisure if you would like further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the unobstructed time out of your day to share your sentiments with us about your Samsung Galaxy Watch Ultra. Your feedback is appreciated as we strive to be innovative and improve the design and functionality of our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your device. Without having more details available regarding what you may be experiencing with your sleep monitoring feature and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your leisure if you would like further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: GC samsung user
from USA
Expertise:Beginner
Verified Purchase:Yes
The quality is part with samsung equipment, and battery above average
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Cedric C
from Arkansas
Verified Purchase:Yes
Screen size, functions and capabilities are all a plus!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Travis
from Las Cruces, NM
Expertise:Expert
Verified Purchase:Yes
Works flawlessly! Able to multitask without phone in hand. Much more accurate data compared to earlier models and near real time updating!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sherpa
from Boston
Expertise:Expert
Verified Purchase:Yes
Great update...love the trade in...samsung always got the best deal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: A Happy Galaxy Fan
from California
Verified Purchase:Yes
Stylish, high-performing, with excellent app support, it's a valuable personal assistant on my wrist.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Abby
from New York
Expertise:Expert
Verified Purchase:Yes
Great smart watch with good battery life. Great performance
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: The Dissident
Verified Purchase:Yes
Too big for use other than wearing a short sleeve shirt!
No, I would not recommend this to a friend.
Written by a customer while visiting Samsung US