I like the watch a lot. Not a big fan of the band. The only feature i seem to have issues with is the watch knowing it's connected to my wrist and locking. It doesn't do this all the time but enough that it's annoying.
Watch is really nice and clear and putting strap is easy just push the button
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart auto workout detection
on January 8, 2025
Posted by: KING247
from Washington DC
Expertise:Expert
I purchase this a month ago ! Now I can talk about it.I love the watch the big size is good for my wrist. I just miss the rotating buzzlel I am so used to that
Horrible, not intuitive. Steer clear of this watch you could get in a gumball machine.
Response from Samsung USBy R&R Team, January 10, 2025
Good day SteveS4219, Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Watch Ultra but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer. - Debra
The Galaxy Watch might look bulky, but it’s surprisingly comfortable to wear, even while sleeping. After adjusting a few settings, I’m getting 2-3 days of battery life, which is solid compared to other smartwatches I’ve used.
I liked how Fitbit devices could be traded in, but I wasn’t happy when the Galaxy Watch’s price dropped later during holiday sales—something to watch out for when purchasing. Performance-wise, it’s comparable to the Fitbit Ultra I had before, and while I haven’t tested its swimming or LTE features yet, I’m overall happy with its functionality and design. Once optimized, this watch is a reliable choice!