Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
4 out of 5
4
Great watch
on January 9, 2025
Posted by: Phil
from Saginaw, Mai
Expertise:Intermediate
Verified Purchase:Yes
I like the watch a lot. Not a big fan of the band. The only feature i seem to have issues with is the watch knowing it's connected to my wrist and locking. It doesn't do this all the time but enough that it's annoying.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easability
on January 9, 2025
Posted by: Ellie
from Orlando, FL
Verified Purchase:Yes
Watch has tons of amazing features and easy to understand and use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung watch ultra
on January 9, 2025
Posted by: Jaime
from Yakima WA
Verified Purchase:Yes
Watch is really nice and clear and putting strap is easy just push the button
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smart auto workout detection
on January 8, 2025
Posted by: KING247
from Washington DC
Expertise:Expert
I purchase this a month ago ! Now I can talk about it.I love the watch the big size is good for my wrist.
I just miss the rotating buzzlel
I am so used to that
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Stuck with garbage
on January 8, 2025
Posted by: SteveS4219
from Buffalo, NY
Expertise:Expert
Verified Purchase:Yes
Horrible, not intuitive. Steer clear of this watch you could get in a gumball machine.
Response from Samsung USBy R&R Team, January 10, 2025
Good day SteveS4219,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We would love nothing more than to be able to assist you with whatever you may be experiencing with your Galaxy Watch Ultra but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being an unwavering Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Watch
on January 8, 2025
Posted by: Todd O
from Phoenix, AZ.
Expertise:Intermediate
Verified Purchase:Yes
Best watch ever!! So glad they finally came out with a style I like!
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfortable, Reliable, and Great Battery Life
on January 7, 2025
Posted by: Gravity
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Watch might look bulky, but it’s surprisingly comfortable to wear, even while sleeping. After adjusting a few settings, I’m getting 2-3 days of battery life, which is solid compared to other smartwatches I’ve used.
I liked how Fitbit devices could be traded in, but I wasn’t happy when the Galaxy Watch’s price dropped later during holiday sales—something to watch out for when purchasing. Performance-wise, it’s comparable to the Fitbit Ultra I had before, and while I haven’t tested its swimming or LTE features yet, I’m overall happy with its functionality and design. Once optimized, this watch is a reliable choice!
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Liked Samsung watch ultra nice watch. its so good
on January 7, 2025
Posted by: Eddi Habib
from Massachusetts
Verified Purchase:Yes
Good experience with this watch Samsung watch too com
I would recommend this to a friend!
Written by a customer while visiting Samsung US
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