Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Jon H
from St Louis MO
Expertise:Intermediate
Verified Purchase:Yes
I traded in the first generation Galaxy watch for this one. It is as advanced as you might expect. Easy to learn and personalize. Lots of nice features. I would give it 5 stars, except the battery is disappointing. My old watch, even after 8 years, would still go from 6am until 10 pm the next night. I thought the new watch would have a better battery, but it only lasted about 28 hours before it went into power saving, and shut off completely about 7pm the second night. Perhaps my expectations were unrealistic, but I thought it would last longer than an 8 year old watch. Other than that, I do love everything else about this watch.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Herb W
from Los Angeles
Verified Purchase:Yes
The features on this Galaxy watch far exceed previous model I had. Screen brightness, health monitoring functions and sturdy build and fit. My favorite watch and phone brand for a while.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Nikki
Expertise:Expert
Verified Purchase:Yes
Its a great watch with a lot of features. As my eyes are getting older I do love the ability to make the writing bold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Dustinchattanooga
from Chattanooga TN
Expertise:Intermediate
Verified Purchase:Yes
I am pleased with my purchase. It takes time to master this watch and fix all the settings that fit my needs the best (ie the sports individual settings). I just wish this large watch would last longer.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Thomas
Verified Purchase:Yes
Great Watch but hard to lay down on wireless charger
Written by a customer while visiting Samsung US
Posted by: Andy
from Evansville, IN
Expertise:Expert
Verified Purchase:Yes
This has been Samsung best watch yet. You can not beat the battery life and features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Phil
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
Great watch love the additional features. Unfortunately the battery drains way faster than my Galaxy watch 5PRO did. Overall not a bad watch would like if the battery lasted longer.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy R&R Team, January 14, 2025
Aloha Phil,
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thanks for taking the time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our product line, your feedback is invaluable. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn some helpful ways of getting the most life out of your battery. If you would like further assistance afterward or if you have any questions for us, feel free to contact Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Bud3
Expertise:Intermediate
Verified Purchase:Yes
It is a nice watch. Can check your hearth rate and lot more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US