Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: One Tax Lady
from Dallas, Texas
Expertise:Beginner
Verified Purchase:Yes
Samsung Galaxy Ultra "Great Health Watch" Is A Kept
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Sergio
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
This is my favorite Galaxy Watch yet! Looks amazing! Still too early for a complete review, but Im really happy with it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite amsung watch since the gear and the S3
on January 18, 2025
Posted by: Dkng
from Miami
Expertise:Expert
Verified Purchase:Yes
This is the best watch I've ever owned. Tracking my sleep and stress is my favorite feature.Only if I could make video calls. Watching YouTube and playing games is another fun way to spend time.
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice watch
on January 18, 2025
Posted by: Nancy
from Pennsylvania
Expertise:Intermediate
Brought this for my boyfriend for Christmas with the Trail band and he loved the watch band not so much. So he bought a different one.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Alexandria, Virginia USA
Expertise:Intermediate
Verified Purchase:Yes
Very handy and effective health monitor gadget. I am enamored of the effectivity of this smartwatch, the best in the market today. This is my 3 Samsung Smartwatch. Me and my husband are Samsung users even to our appliances for years. So picking up this watch is the right watch for me. I love this Galaxy Watch Ultra!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fehmi B
from Virginia
Verified Purchase:Yes
Battery is poor. Every other day I have to charge it.
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R Team, January 21, 2025
Good day Fehmi,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like additional assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Watch Ultra offers up to 100 hours of battery life when in Power saving mode or up to 48 hours in Exercise power saving mode. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Please feel free to take a moment to review, "Reduced battery life on your Samsung smart watch" to conduct some troubleshooting steps on your device to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like additional assistance. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US
Posted by: Mycroft
from Ft. Lauderdale Fl
Expertise:Intermediate
Verified Purchase:Yes
Almoat everything I wanted in a smartwatch with only one exception. It won't operate as a stand-alone LTE device. It would be perfect then.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ultra watch that can not display what day it is?
on January 17, 2025
Posted by: Bill
from Tallahassee, Florida
Verified Purchase:Yes
As a Samsung Galaxy phone, tablet person, a dissapointment. A huge watch, with tons of features. How ever it lost the ability to show you what day it is. I am glad I still have my 2.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, January 17, 2025
Good day Bill,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can set the date and time manually on your Galaxy Watch Ultra only when your watch is not connected to your mobile device. Here's how: From Settings, tap General > Date and time. * Automatic: Use the network to set date and time. * Set date: Set the date manually. * Set time: Set the time manually. * Select time zone: Select the time zone manually. Without having more information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like further assistance with troubleshooting your feature. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You can set the date and time manually on your Galaxy Watch Ultra only when your watch is not connected to your mobile device. Here's how: From Settings, tap General > Date and time. * Automatic: Use the network to set date and time. * Set date: Set the date manually. * Set time: Set the time manually. * Select time zone: Select the time zone manually. Without having more information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support if you would like further assistance with troubleshooting your feature. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US