Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
3 out of 5
3
Great watch but... the band is lacking.
on July 4, 2025
Posted by: G rabbit
from Jacksonville, Fl
Expertise:Expert
Great watch with exceptional battery time but the band not so much.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, July 7, 2025
Hi G,
Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. If your current Galaxy Watch Ultra band is not living up to your expectations, feel free to check out your other options that are linked below. Feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Watch Ultra Watch Band
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Useful addition to apparel
on July 4, 2025
Posted by: Techie4Droid
[This review was collected as part of a promotion.] I use my Galaxy Watch Ultra daily, and its a very welcome addition to my health monitoring and exercise tracking apparel. Though it does tend to be a bit larger, it's not overwhelmingly heavy. It's a bit awkward to sleep wearing because it's larger, and the display can be exceptionally bright at night. I wear it at night for its ability to track sleep and health related metrics.
The Watch Ultra is a strong asset, especially when integrated with Galaxy AI's analytics and metrics. When I wake in the morning, I'm able to review my energy score from the day before, my sleep quality (deep, REM, light, and wake). It's not 100% accurate, but gives a rough order of magnitude for which to help get an idea. There do tend to be reporting time blocks where no readings are recorded, but overall the Watch does well.
Recommendations: set at night so the screen goes to sleep (ie. turn off "always-on" at night). This will help also extend your battery life which can be less than stellar.
This Watch is a solid addition to one's athletic apparel. If you can handle the larger Watch and are interested in athletic monitoring and exercise tracking, you'll likely find this Watch more than helpful.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this watch
on July 4, 2025
Posted by: Nickdog450
[This review was collected as part of a promotion.] It helps me everyday with my exercises and my daily routines
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful watch
on July 4, 2025
Posted by: Kygom88
[This review was collected as part of a promotion.] I really love the look of this watch and the features. I just wish it had a more aggressive looking bezel and make it rotating.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful, Stylish, and Super Useful
on July 4, 2025
Posted by: Kempul
[This review was collected as part of a promotion.] I’ve been using the Galaxy Watch Ultra every day and it fits perfectly into my routine. The design looks premium but still feels light on the wrist. Battery life is solid, even with all the features on. I mainly use it for fitness tracking and getting notifications on the go, but I’ve also started using Galaxy AI for quick replies and reminders — it's actually smart and makes things easier. The new UI is smooth, and switching between apps is fast. Great watch if you want something that looks good and does a lot.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My Watch 7 Ultra
on July 3, 2025
Posted by: MisterOne
[This review was collected as part of a promotion.] I've enjoyed my watch 7 ultra immensely. I use it to listen to music and view YouTube experiences. Having the ability to create emergency alarms is a plus, and LTE capability is the mostc omforting to create an all in one gadget.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Not too big, pleasantly surprised
on July 3, 2025
Posted by: KalaPrincess
[This review was collected as part of a promotion.] I had thought this would be too big for my thin wrists, but its not.
I can see the watch face clearly in all conditions and find it very easy to use. I love the special watch face just for this model.
It's accurate and helpful for all around life's events.
Battery life is fantastic lasting well over 2 days and charges relatively quickly.
I have the watch that also can act as a phone so when I want to go for a walk, I don't feel I always need my phone. Or, if my phone goes dead or breaks I have a backup with the watch and not stranded.
It has great balance on my wrist and doesn't flop around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Missing the rotating bezel.
on July 3, 2025
Posted by: Solace81
[This review was collected as part of a promotion.] I use my watch mainly for health monitoring and fitness. The options and features are nice and I get great battery life with a remainder of 20% left at the end of the day of heavy use. The only gripe I have is that I really miss the physical rotating bezel wh8ch I felt set the watch apart from competition and gave is a cool factor.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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