Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: Jimmy
from South Carolina
Expertise:Intermediate
Verified Purchase:Yes
Great watch. Health features alone make it a must have.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Karah
from Iowa
Verified Purchase:Yes
I bought this mainly for the longer charge this watch holds, compared to my older Galaxy Watch 6 that would run out the battery in less than a day. The new Galaxy Watch Ultra lasts me almost 2 days (depending on if I use it for working out or not) before having to charge it again! The only downfall is just how bulky it is, so when I do do exercises that has me down on my hands, if my wrist bends at all, it will hit the main button and it has stopped my workout session early. This has happened a couple times now, so I usually slide it down my arm a little when I do those exercises. It's just annoying, but not a deal breaker for me. Overall, very happy with my purchase!!
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Posted by: Kimberly
from Richmond, Virginia
Expertise:Intermediate
Verified Purchase:Yes
I love the functions on the Ultra, it monitors and helps me keep track of my results which makes it easier for me and my doctor. No cons except for when I start sweating my wrist gets irritated.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amin L
from Arkansas
Expertise:Expert
Verified Purchase:Yes
Amazing watch! Excellent battery life! Outstanding features! Best smart watch in the market! Looks amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Glenn
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
I was disappointed in the health monitoring features. I bought my Ultra with the belief that I was covered in collecting information related to my health
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, July 31, 2025
Salutations Glenn,
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra tracks a comprehensive range of health metrics like body composition (body fat, BMI, skeletal muscle, body water, BMR), heart health (heart rate, ECG, irregular rhythm notifications, high/low heart rate notifications), fitness and workouts (steps, distance, calories burned, over 90 workout modes with auto-detection), sleep (sleep analysis, sleep apnea tracking), skin temperature, and cycle tracking. We would love nothing more than to be able to assist you with whatever you may be experiencing with your health tracking features but we need more information than we currently have available before we can do so. Please feel free to reach out to Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. The Galaxy Watch Ultra tracks a comprehensive range of health metrics like body composition (body fat, BMI, skeletal muscle, body water, BMR), heart health (heart rate, ECG, irregular rhythm notifications, high/low heart rate notifications), fitness and workouts (steps, distance, calories burned, over 90 workout modes with auto-detection), sleep (sleep analysis, sleep apnea tracking), skin temperature, and cycle tracking. We would love nothing more than to be able to assist you with whatever you may be experiencing with your health tracking features but we need more information than we currently have available before we can do so. Please feel free to reach out to Samsung Support at your earliest convenience if you would like further assistance with troubleshooting your device. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Product Manuals
https://www.samsung.com/us/support/downloads/
Use Galaxy AI features on your Galaxy Watch7 and Watch Ultra
https://www.samsung.com/us/support/answer/ANS10003272/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Lexington, KY
Verified Purchase:Yes
good function, nice new model, no ver significan differences with previews versions but is good
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Dougiedee
from Saint Paul, MN
Expertise:Expert
Verified Purchase:Yes
Awesome watch, best one Samsung has made yet. Tons of different bands, cases (metal, PVS, and rubber). I absolutely love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Massachusetts, MA
Expertise:Intermediate
Verified Purchase:Yes
It is beautiful, very smooth and handy, it sync so perfectly with my Samsung phones, but the battery is so bad
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hello Adesegun,
Thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch Ultra. Your feedback allows us to improve the design and functionality of our product line. We are thrilled to hear that you have been enjoying the performance of your Galaxy Watch Ultra. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support after reviewing the resource shared if you would like any further assistance with troubleshooting your device further. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Thank you for taking the opportunity to share your sentiments with us about your experience with using the Samsung Galaxy Watch Ultra. Your feedback allows us to improve the design and functionality of our product line. We are thrilled to hear that you have been enjoying the performance of your Galaxy Watch Ultra. The Galaxy Watch Ultra's battery offers up to 100 hours in Power saving mode, up to 60 hours without Power Saving mode, and up to 48 hours in Exercise power saving mode. If you're experiencing less than ideal battery life on your device, please take a moment to review "Reduced battery life on your Samsung smart watch" to learn what factors may be impacting the life of your device. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. Feel free to reach out to Samsung Support after reviewing the resource shared if you would like any further assistance with troubleshooting your device further. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Watch Ultra Battery
https://www.samsung.com/us/watches/galaxy-watch-ultra/#battery
Reduced battery life on your Samsung smart watch
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Written by a customer while visiting Samsung US