Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Ldopey6s1
on February 10, 2025
Posted by: Ldopey6s1
[This review was collected as part of a promotion.] The watch is simply amazing. Love all the features I'd offers, like damsung health and pay, calender, etc. Built quality is superb. I thought it would be too built and annoying when eating it when I sleep, but no problems at all. I just love the watch. Great battery life. I get about 2.5 to 3 days, compared to the old models that you had to charge almost every day. Worth the money. Charging is quick.
Value
5
Written by a customer while visiting Samsung US
Posted by: OSWALD Z
from NAPLES, FL
Expertise:Expert
Verified Purchase:Yes
AWESOME! LOOKS GREAT ADN WORKS FABULOUS I USE IT IN THE WORK HIT A COUPLE TIMES AND NOTHING HAPPENS,BATERRY IS FANTASTIC HOLD AROUND 3 DAYS AND I RIDE BIKE EVERYDAY AROUND 30 MILES AND THE APP FOR BIKE IS EXCELLENT
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Watch is amazing
on February 10, 2025
Posted by: Marcusp83
[This review was collected as part of a promotion.] Really impress with the fuction on the new watch ultra. Love how I can leave my phone at home and take my watch on the go. Love how big the screen size it and how many compliment I get when im out and about. Thank you samsung for making the prefect watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung ultra
on February 10, 2025
Posted by: Missypoo
[This review was collected as part of a promotion.] I love this watch. I love how big it is. The bigger the watch is the better. It has a wonderful smoothness to it. I love how it keeps up with with a lot of activities not just health activities. It is a great access to the phone. I feel I can get so much done in a day. The battery is better I usually can make it for 2 days. I love the AI features. I would recommend this watch to anyone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Don Petty
from Gastonia
Expertise:Expert
Verified Purchase:Yes
Love my watch this is my 3rd Samsung watch each one has been better than the one before
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy ultra watch
on February 10, 2025
Posted by: Tazz72
[This review was collected as part of a promotion.] The galaxy ultra watch is a great upgrade and paired with the new S25 Ultra it's a incredible experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
6 months strong
on February 10, 2025
Posted by: MelBgood
[This review was collected as part of a promotion.] I had my watch for six months and it's perfect. I've been using it daily at work and with things set up the way I wanted it does what I want when I want it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not really as advertised
on February 10, 2025
Posted by: TDSC
from Massachusetts
Expertise:Intermediate
The watch is pretty much the Galaxy Watch 7 in a different case with an action button. It's advertised as a tough and rugged version of outdoor sports. Suddenly, one day, the sensors stopped functioning, and then the action button wasn't responding; I am now facing repair costs because it is considered out of warranty for some unseen internal damage. There is no cracked screen, no scratches or nicks. It's never been dropped and slammed against anything, yet somehow, there is damage to the motherboard. I am quickly getting fed up with Samsung, trying to avoid costs at my expense.
So think twice if you invest in this watch for its rugged, tough case.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy R&R Team, February 12, 2025
Howdy TDSC,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! We would be more than happy to assist you further with what you may be experiencing with the features of your Galaxy Watch Ultra, however, we need more details than we currently have available before we can do so. Please do not hesitate to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that can be added to eligible devices to provide physical damage protection for your investments. This powerful protection for your Galaxy life covers unlimited drops, spills, and mechanical breakdown. Talk about peace of mind! We would be more than happy to assist you further with what you may be experiencing with the features of your Galaxy Watch Ultra, however, we need more details than we currently have available before we can do so. Please do not hesitate to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US