Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Great product
on February 13, 2025
Posted by: Doublea1989
[This review was collected as part of a promotion.] Ultra really makes the watch look great! Has all the features you need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Best Watch They Made
on February 13, 2025
Posted by: Love2drink
[This review was collected as part of a promotion.] Honestly has great battery life and love all it's features. The only thing that I'd say would make it better is actually being able to customize the action button into doing whatever you want to do. At the moment it's limited to very few actions that really aren't necessary.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Extremely underwhelming.
on February 13, 2025
Posted by: Tjay
from MA
Expertise:Expert
I just upgraded to the Galaxy watch ultra, and couldn't be more disappointed. Apps like Facer and WatchMaker have been blocked. You can't create your own faces, download watche faces unless you purchase them from the google play store. One of my favorite things was creating my own faces for different occasions and now thats not possible. Other than the extended battery life, the watch doesn't do anything different from my Galaxy watch 4 classic. For the price point, I was expecting a lot more. I'm probably going to return the ultra and stick with my Galaxy classic.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, February 14, 2025
Good day Tjay,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. We realize how important features, apps, and software can be when choosing your device. The Samsung Galaxy Watch Ultra is a great option as it boasts a more rugged build quality with a titanium casing, enhanced battery life, superior GPS tracking with dual-frequency capabilities, a dedicated "Quick Button" for immediate access to workout features, and a wider range of advanced sports tracking functionalities. The Watch Ultra is ideal for serious athletes and outdoor enthusiasts who need a watch that can withstand tough conditions while providing detailed activity data. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Device Manual
https://www.samsung.com/us/support/downloads/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We value your honesty as we improve the design and functionality of our product line. We realize how important features, apps, and software can be when choosing your device. The Samsung Galaxy Watch Ultra is a great option as it boasts a more rugged build quality with a titanium casing, enhanced battery life, superior GPS tracking with dual-frequency capabilities, a dedicated "Quick Button" for immediate access to workout features, and a wider range of advanced sports tracking functionalities. The Watch Ultra is ideal for serious athletes and outdoor enthusiasts who need a watch that can withstand tough conditions while providing detailed activity data. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Device Manual
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
This products features and tricks offer unique per
on February 13, 2025
Posted by: SENORT
[This review was collected as part of a promotion.] I like watching movies on my device wide range of view and how quick and easy it is to jump through apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just wow!!
on February 13, 2025
Posted by: Cle216
[This review was collected as part of a promotion.] Battery life is the best on any watch I've had. Screen is so nice and clear. Band is comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Handsome and rugged
on February 13, 2025
Posted by: Ezrob69
[This review was collected as part of a promotion.] The galaxy watch ultra is just what Samsung needed in this crowed landscape of smart watches. This watch gets plenty of compliments for style and being different from othe watches. I like the rugged and handsome look as well as it features and capabilities.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Ultra
on February 12, 2025
Posted by: Longbow
[This review was collected as part of a promotion.] Previously had the 5 pro which I liked but this new watch is a game changer.
Phone calls are crystal clear on both ends.
Navigation is a breeze. Selecting the various screens using the bezel is great!!!
Love the ease of access and the design. The watch band is a vast improvement over the older style.
Phone calls are crystal clear on both ends.
Navigation is a breeze. Selecting the various screens using the bezel is great!!!
Love the ease of access and the design. The watch band is a vast improvement over the older style.
Get one and you won't regret it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good watch
on February 12, 2025
Posted by: Watch25
[This review was collected as part of a promotion.] Since I started using it, I think it's a good product since it is resistant to water and daily activities.
Value
5
Written by a customer while visiting Samsung US