Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5
Stylish AND Sporty!
on February 18, 2025
Posted by: Cholmes
[This review was collected as part of a promotion.] I have been hesitant to buy the Watch Ultra but am getting back in my fitness routine. My old Watch 4 Classic was due for an upgrade so I finally made the upgrade. There were comments about the size but I think it's perfect! Not only is it easy to read along with ALLLL of it's features, it can still be used for business wear with compatible bands! I am loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy watch ultra
on February 18, 2025
Posted by: Hondaoneal
[This review was collected as part of a promotion.] Best galaxy watch yet. It works seamless and has improved heart rate sensor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI features
on February 18, 2025
Posted by: AshAnik
[This review was collected as part of a promotion.] This watch is very smart; it tracks your daily workout activities and also recommends good exercises. It's my daily wearable for tracking my sleep, heart rate, etc. Loving it!
Value
5
Written by a customer while visiting Samsung US
Posted by: RonS
from Palm Springs, Florida
Expertise:Intermediate
Verified Purchase:Yes
Love it but it disconnects from my Galaxy phone regularly and needs to be reset. All settings must be manually re-entered. Big pain..
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy R&R Team, February 20, 2025
Hey there RonS,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your watch will not pair to a phone, or if it randomly disconnects, restart your watch. You should also make sure the Galaxy wearable app is up to date, but it may be necessary to reset the app and unpair your watch. Please take a moment to review, "Samsung smart watch will not connect to a phone" to help resolve what you may be experiencing with your connectivity. Let us know if you have any questions for us afterward or if you would like any further assistance by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Samsung smart watch will not connect to a phone"
https://www.samsung.com/us/support/troubleshooting/TSG01003238/
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone.
on February 18, 2025
Posted by: Deanderrr3z
[This review was collected as part of a promotion.] I like the design and AI features of the phone. It's very fast response time are great. Nice job Samsung.
Value
5
Written by a customer while visiting Samsung US
Posted by: Lance
from FORT WORTH
Expertise:Intermediate
Verified Purchase:Yes
Really smooth and easy to use. Top quality watch. Highly recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: ANDY
from Ballinger, Texas
Expertise:Intermediate
Verified Purchase:Yes
Very good experience, resistant, the battery lasts a long time and in terms of operation it has helped me to monitor my health in an excellent way 👌
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Definitely great upgrade and amazing battery
on February 18, 2025
Posted by: Necrodiety
[This review was collected as part of a promotion.] Have been using the latest Utra for months and the speed, battery life and exercise tracking is much bettter. Using Samsung Health has seamless actions across apps which is great to monitor health and well being. The watch is a tad bigger, but doesn't feel heavy or big at all. I have my screen set to on all day and off at night. So 24 hours of use only uses about 40% of the battery which is amazing.
Value
5
Written by a customer while visiting Samsung US