Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7 out of 5
4.7
(4,360 Reviews)
Open Ratings Snapshot
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product. 
(
1,188 out of 1,298
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
5 out of 5
5
the best smartwatch
on February 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] A very complete smartwatch with state-of-the-art sensors for health monitoring, an excellent camera feature for high-quality family photos, easy cleaning and excellent waterproof protection. There are so many features that you only need to buy it to experience all the benefits.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung watch ultra is a happy addition!
on February 21, 2025
Posted by: Bearborn
[This review was collected as part of a promotion.] The Samsung Ultra Watch is an outstanding piece of tech that delivers both functionality and style. It works flawlessly across all Samsung devices, creating a seamless ecosystem that enhances the user experience. Whether it’s syncing with your phone or managing your health metrics, the Ultra Watch makes staying connected and healthy incredibly easy.
One of the standout features of the watch is its health tracking capabilities. From heart rate monitoring to sleep tracking, it helps you stay on top of your fitness goals in a sleek, unobtrusive design. The stylish look of the watch is another big win—it doesn't just perform, it looks good while doing it.
The Ultra Watch holds its own against any competitor on the market, offering a host of creative ways to interact. You can respond to messages with ease, and the innovative alarm-stopping feature is a game-changer—no more fumbling to silence your alarms. Plus, controlling your phone without needing to pull it out of your pocket is both convenient and intuitive.
In short, I absolutely love this watch. It’s a versatile, high-performing gadget that blends seamlessly into daily life. Whether you're using it for health tracking, managing notifications, or controlling your phone, the Samsung Ultra Watch is a worthy investment for anyone looking for a stylish yet functional smartwatch.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First experience with a smart watch
on February 20, 2025
Posted by: Dilly361
[This review was collected as part of a promotion.] This is my first smart watch I decided to go with the ultra to match my 24 ultra. As a new user to smart watches I will say samsung made it really simple to navigate and learn about it while setting it up 10/10 would recommend to anyone looking to get a watch or upgrade it's worth the price tag🫡
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Ever Watch
on February 20, 2025
Posted by: Troyfromyard
[This review was collected as part of a promotion.] I have had a number of smart watches since they came out and the galaxy watch ultra is hands down the best I have had. The features and the improvements in sensors are fantastic.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Top of the line
on February 20, 2025
Posted by: mrwiz2rd9
from Lancaster,CA
Expertise:Expert
Verified Purchase:Yes
The best one that I own I had two different model before this is the best
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice watch
on February 20, 2025
Posted by: JayMango
from Pittsburgh, Pa
Expertise:Expert
Verified Purchase:Yes
No rotating bezel, did not like the orange color and strap
Response from Samsung USBy R&R Team, February 21, 2025
Hey there JayMango,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your feedback as we strive to be innovative while improving the design and functionality of our product line. The Galaxy Watch Ultra currently has three band options available. If you would like to share additional feedback with us regarding the performance, durability, or functionality of your Galaxy Watch Ultra, please feel free to reach out to Samsung Support. We'd love to hear more! Feel free to check out the Galaxy Watch Ultra Marine Band, the Trail Band, and the Peakform Band to see which option may be better suited for you. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
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Warranty Info
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Facebook Messenger
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Samsung Community
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https://www.samsung.com/us/watches/galaxy-watch7/
Watch Ultra Accessories
https://www.samsung.com/us/mobile/mobile-accessories/smartwatches/?category_names=Smartwatches&wearables_compatibility=Galaxy+Watch+Ultra
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This watch has amazing features
on February 20, 2025
Posted by: LoveUltra
[This review was collected as part of a promotion.] I love this watch because it has amazing capabilities such as it's water resistant and I can swim with it without worrying.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Health, wealth and happiness
on February 20, 2025
Posted by: GalaxyDevices4theWin
[This review was collected as part of a promotion.] I love my Samsung devices! And specifically my Galaxy watch Ultra. I makes me healthier and wealthier.
I use the sleep tracking features to experiment with different sleeping positions, bedtime, room temperatures, lighting levels etc. to optimize my rest and recovery and it's really been helpful.
I used the medication reminder feature to be more compliant with my new thyroid medication. Because I am new to daily medication, I might otherwise forget as I have frequently in the past. My blood work has improved as a result.
I operate a business In a competitive market and industry. The first point of contact is almost always via phone or internet. My Galaxy phone is almost never more than an arms reach away but not always. Several times I have been able to respond to a customer while I was in the shower and closed the sale because I was able to respond immediately. Sometimes that critical timing makes the 100s or even 1,000s of dollars difference getting the job and not. I can easily schedule/ reschedule jobs on the calendar and communicate with my crews in the field. The seamless action across apps and devices make me more productive.
The titanium case means that it looks as good as the day it arrived and all of those capabilities and lots more make me happy.
Galaxy devices for the win!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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