Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Posted by: JSwag
from Florida
Expertise:Intermediate
Verified Purchase:Yes
The Galaxy Watch Ultra has a great battery life, is fast, and the functions/options are improved. I get a solid 2 days of moderate use and always on display.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch I've had so far
on February 24, 2025
Posted by: Ozzies
[This review was collected as part of a promotion.] This exceptional timepiece boasts a robust design, perfect for everyday adventures. Its advanced features seamlessly integrate into a user-friendly interface. Battery life impresses, keeping you connected for extended periods. The vibrant display offers clear visibility in various lighting conditions. It's a sophisticated blend of style and functionality for the discerning wearer.
Value
5
Response from Samsung USBy R&R Team, February 24, 2025
Hey there Ozzies,
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. We appreciate your feedback greatly. We're ecstatic to hear how much you've been enjoying the design and functionality of your Watch Ultra. If you would like to share additional feedback with us or if you would like further assistance, do not hesitate to reach out to Samsung Support. We hope that you continue to enjoy your new device. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thanks for taking the time to share your experience with using the Samsung Galaxy Watch Ultra. We appreciate your feedback greatly. We're ecstatic to hear how much you've been enjoying the design and functionality of your Watch Ultra. If you would like to share additional feedback with us or if you would like further assistance, do not hesitate to reach out to Samsung Support. We hope that you continue to enjoy your new device. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Rafael Arias
Verified Purchase:Yes
nothing new. all a disappointment. heartbeat frequently makes errors in measurement. WhatsApp messages arrive late. Nothing new worth the price. I don't recommend it.
Response from Samsung USBy R&R Team, February 24, 2025
Hi Rafael,
Thank you for taking the opportunity to share your experience with using your Samsung Galaxy Watch Ultra. We understand how frustrating it can be to have a device that is not quite performing as you intended it to. You can measure and track your heart rate when you are seated and relaxed or the Galaxy Watch Ultra can be configured to automatically measure and track your heart rate. Please take a moment to check out, "Monitor your heart rate on your Samsung smart watch" to learn more about utilizing this feature. Also, check out "Manage notifications on your Samsung smart watch" to help customize your preferences so that you see the reminders and/or messages that you want to. If you would like any further assistance after reviewing the resources shared, please do not hesitate to contact Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Monitor your heart rate on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10003311/
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Thank you for taking the opportunity to share your experience with using your Samsung Galaxy Watch Ultra. We understand how frustrating it can be to have a device that is not quite performing as you intended it to. You can measure and track your heart rate when you are seated and relaxed or the Galaxy Watch Ultra can be configured to automatically measure and track your heart rate. Please take a moment to check out, "Monitor your heart rate on your Samsung smart watch" to learn more about utilizing this feature. Also, check out "Manage notifications on your Samsung smart watch" to help customize your preferences so that you see the reminders and/or messages that you want to. If you would like any further assistance after reviewing the resources shared, please do not hesitate to contact Samsung Support at your leisure. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
"Monitor your heart rate on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10003311/
"Manage notifications on your Samsung smart watch"
https://www.samsung.com/us/support/answer/ANS10002855/
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
Written by a customer while visiting Samsung US
Posted by: Kenny
from Miami, fl
Expertise:Intermediate
Verified Purchase:Yes
The watch is smooth and easy to use. The features are great
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: MRFC
from Ohio
Expertise:Intermediate
Verified Purchase:Yes
Love the watch and everything it does, only downfall wish it was a bit smaller. It is literally the width of my wrist. Had to change out band.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from L.A. Calif.
Expertise:Intermediate
Verified Purchase:Yes
Love this watch. It replaced my pro 5, ultra does what I need in a fun way.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This products has great quality with best feature
on February 23, 2025
Posted by: Bestproduct
[This review was collected as part of a promotion.] I am using this product for sports futures and works great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal tech
on February 23, 2025
Posted by: mike44nh
[This review was collected as part of a promotion.] I had been anticipating the release of the Watch Ultra and am so happy I purchased this phenomenal device. It is beautiful in form and function and performs extremely well. Transferring my Watch 4 Classic to the Ultra was incredibly easy and seamless. The functions are mind-blowing. Battery life is unbelievable - I get three days out of a full charge! Taking and making calls from my Watch Ultra is so easy and helpful. The display is stunning, crisp, and sharp. All Samsung has to do is add a microwave oven and the Watch Ultra will do absolutely everything! I am in love with this device!
Value
5
Written by a customer while visiting Samsung US