Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Average customer rating
4.7
(4,360 Reviews)
Rating breakdown 4,360 reviews
5 Stars
3,575
4 Stars
531
3 Stars
126
2 Stars
67
1 Star
61
92%of customers recommend this product.
(
1,188 out of
1,298)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Watch Ultra Titanium Smartwatch 47mm LTE - Titanium Gray - (2024)
Customer Rating
2
Big hype, faulty software deteriorating day by day
on February 25, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Using this almost 22 hours every day, initial experience ok , took me few weeks to know inside out....
Very poor functionality for workout and health tracking with limited options.
Stop working in middle of workout sessions on a regular basis.
Got disconnected from my s25 ultra by itself and deleted all the data and settings when reconnecting.
Overall I'll recommend not to by, don't justify the high price and hype.
Very poor functionality for workout and health tracking with limited options.
Stop working in middle of workout sessions on a regular basis.
Got disconnected from my s25 ultra by itself and deleted all the data and settings when reconnecting.
Overall I'll recommend not to by, don't justify the high price and hype.
Value
2
Response from Samsung USBy R&R Team, February 26, 2025
Howdy BabaKamaal,
Thanks for sharing your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You Galaxy Watch Ultra may stop tracking during a workout due to several reasons. These may include poor GPS signal, a loose watch band affecting heart rate monitoring, outdated software, or incorrect settings within the Samsung Health app regarding workout detection and notification permissions. If you feel like none of these scenarios apply, please fill out an error report after reviewing the resources provided below. Feel free to reach out to Samsung Support if you would like any further assistance afterward. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
"How to submit an error report for your Galaxy device or app"
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Thanks for sharing your thoughts with us about your Samsung Galaxy Watch Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. You Galaxy Watch Ultra may stop tracking during a workout due to several reasons. These may include poor GPS signal, a loose watch band affecting heart rate monitoring, outdated software, or incorrect settings within the Samsung Health app regarding workout detection and notification permissions. If you feel like none of these scenarios apply, please fill out an error report after reviewing the resources provided below. Feel free to reach out to Samsung Support if you would like any further assistance afterward. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Watch Ultra
https://www.samsung.com/us/watches/galaxy-watch-ultra/
"How to submit an error report for your Galaxy device or app"
https://www.samsung.com/us/support/troubleshoot/TSG10003603/
Written by a customer while visiting Samsung US
Customer Rating
5
Best One Ever!!
on February 25, 2025
Posted by: DaDa491
[This review was collected as part of a promotion.] Days go by before charging, looks great feels better. Health apps are great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart watch I've owned
on February 25, 2025
Posted by: Lockey
[This review was collected as part of a promotion.] I reluctantly bought the new Samsung Galaxy watch Ultra after I upgraded my phone to the S25 Ultra because my Gear S3 was no longer supported.
I sure am glad I did.
This watch is jammed with features, especially regarding health. I love how
seamless actions are across devices, sharing data on my phone and laptop are easy.
Great watch, snappy, fast, loaded.
I sure am glad I did.
This watch is jammed with features, especially regarding health. I love how
seamless actions are across devices, sharing data on my phone and laptop are easy.
Great watch, snappy, fast, loaded.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best watch feom Samsung I have ever owned.
on February 25, 2025
Posted by: Shell2
[This review was collected as part of a promotion.] This is the fourth Samsung watch I have owned and by far the advanced features on this watch is by far the best, the ECG is the easiest use, the GPS feature is amazing and the overall rugged feel to the watch is impressive and yet on a thin wrist it does not look huge.
Value
5
Written by a customer while visiting Samsung US
Posted by: Madhu
Verified Purchase:Yes
Nice and clean look and very much active on workouts.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice watch with good fearures
on February 25, 2025
Posted by: Rich321
[This review was collected as part of a promotion.] Connects effortlessly with my s24 ultra. The battery life is awesome. Lasts up to 4 days on one charge. The only complaint i have is the watch band needs to be a cut to size that would fit a 10 inch wrist. I have the large wrist band, and could only get in the 2nd to last hole making it tight and uncomfortable. I had to buy an aftermarket band for proper fitment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it
on February 25, 2025
Posted by: Leoswatch
[This review was collected as part of a promotion.] It's a big upgrade I had the galaxy watch 3 and the ultra has like everything love it so far
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ultra!
on February 25, 2025
Posted by: Darsnarf
[This review was collected as part of a promotion.] This is my forth Galaxy watch i have owned. I love Samsung and there ecosystem and the ability to customize pretty much everything. The Watch Ultra is amazing. It does everything I need it to do. I love the look and it goes with anything.
Value
5
Written by a customer while visiting Samsung US